Intern Case Manager

Union Gospel Mission of Tarrant County•Fort Worth, TX

About The Position

The Social Work / Case Management Intern provides support to the Case Management Team in the daily implementation of client-centered services within the Union Gospel Mission of Tarrant County (UGM-TC). Under the supervision of a Licensed Master Social Worker (LMSW) or Licensed Professional Counselor (LPC), the intern assists with intakes, screenings, assessments, documentation, and program coordination for residents in the Residential and Emergency Stabilization Programs. The Intern is responsible for engaging residents in a trauma-informed, strengths-based manner that aligns with UGM-TC’s mission, vision, and core values. The position offers practical field experience in case management, crisis intervention, community resource connection, and multidisciplinary team collaboration within a structured, faith-based environment.

Requirements

Current enrollment in an accredited Bachelor’s or Master’s Social Work (BSW/MSW) or Counseling program.
Strong interpersonal and communication skills.
Interest in serving vulnerable populations experiencing homelessness, trauma, or behavioral health needs.
Ability to maintain confidentiality and demonstrate professional boundaries.
Proficiency in Microsoft Word, Excel, and Outlook preferred.
Bilingual (English/Spanish) a plus.
Currently enrolled in an accredited Bachelor’s or Master’s program in Social Work, Counseling, or a related field.
Not required; must meet academic program eligibility for field placement.
Ability to maintain confidentiality and adhere to ethical and professional standards.
Ability to work occasional flexible hours, including program events or evening sessions as needed.

Nice To Haves

Previous volunteer or work experience in human services, behavioral health, or community outreach preferred.
Proficiency in Microsoft Word, Excel, and Outlook preferred.
Bilingual in English and Spanish preferred.

Responsibilities

Assist Case Managers with intakes, screenings, and psychosocial assessments under supervision.
Observe and document case management sessions, MDT meetings, and resident progress updates.
Support in developing and updating Preliminary Service Plans, Admission Summaries, and Behavioral Contracts as assigned.
Enter data and maintain accurate records in the Mission Tracker client management system.
Participate in Resident Community Meetings, Life Skills classes, or spiritual enrichment activities when appropriate.
Assist with referrals and coordination of outside services such as mental health counseling, employment, or benefits enrollment.
Maintain organized client files and assist with audit preparation or documentation reviews.
Attend all required intern supervision sessions, team meetings, and UGM trainings.
Demonstrate trauma-informed, culturally competent, and strengths-based engagement with residents.
Perform other duties as assigned that support the goals of the Residential Program.