Intern, AMI

Lansing Board of Water & Light•Lansing, MI

2d•$22 - $22

About The Position

Thank you for your interest in the BWL. We think you'll find it a rewarding and nurturing place to grow your career. Starting Salary Range: $22.00 - $22.00 The Lansing Board of Water & Light (BWL) has an opening for a n Advanced Metering Infrastructure (AMI) Operations Intern in the Customer Operations Department . Position Summary: Job Type: Full-Time Summer Internship Dates: May 11, 2026 - August 07, 2026 Pay Rate: $22.00 per hour. The AMI Intern will support continuous improvement project work as well as day-to-day operations. The Customer Operations Intern will learn from, and be supervised by, a mentor of the AMI Department.

Requirements

Currently enrolled in an accredited educational institution with a focus on Computer, Data Science, Business, or a related field with junior or senior status during the summer of 2026.
Minimum GPA of 3.0.
Must be enrolled full time in an accredited school for fall 2026 term.

Responsibilities

Utilize PC to enter, retrieve and update customer information on BWL's Customer Information System, e.g., new service requests, account adjustments, deposits, billing account itemizations, etc.
Capital Project Utilize system data to maintain project work schedules, monitor completed jobs and assist with management of work assigned to field service.
Run reports for monthly dashboard reports and ensure accuracy of data
Monitor material orders - follow up and confirm lead times
Assist with AMI network troubleshooting to include site visits and updating records.
Assist with workspaces and files.
Document processes and create procedures, manuals, and training modules for associated tasks.
Maintain and purge data items per BWL's data retention policies.
Assist with project-related items.
Required to follow BWL Safety Manual and wear personal protective equipment for all field work.
Attends training and safety awareness and/or skills improvement as required by the BWL or government agency such as MIOSHA.
Expected to comply with all BWL policies and work rules.
Predictable and reliable attendance.
Other duties as assigned by supervisor.