Intern- AI Product Specialist (Business Facing)

Zions Bank • Midvale, UT

277d

About The Position

Zions Bancorporation has an opportunity for an AI Product Specialist (Business Facing) Intern to join our team that works to help banks harness the power of Data Science through cutting edge technologies. You can be on the front line of our entrepreneurial projects based in Salt Lake City, Utah. If you are ready to move your career forward, read on. Banking is being digitally transformed and the impact will be greater than we now imagine. Customers, both internal and external, want to interact with us differently and have very demanding expectations of their bank. Fintechs have also been propelling the industry forward. Join our team and lead key aspects of our transformation. The successful candidate will be responsible for helping our internal customers use data to gain competitive advantages.

Requirements

• Currently enrolled and working toward a bachelor's or master's degree in computer science, information systems, business administration, or other related degree
• Strong knowledge of technical product management or user experience research and design (aka UX R D, human centered research and design, user centered design) and design principles
• Ability to define a vision and successfully engage diverse stakeholders on the journey to achieve the vision
• Experience with design tools such as Figma, Photoshop, XD
• Ability to manage projects and think creatively
• Excellent judgment and communication skills, both verbal and written
• Ability to analyze and resolve problems
• Capability to drive results, is customer focused and able to think strategically
• Excellent customer relationship skills
• Highly analytical with strong technical acumen
• Positive and energetic team member and business leader

Responsibilities

• Perform SWOT, Cost/Benefit/ROI and other relevant analyses of existing channels through which the Data Science teams support front-line bankers and provide recommendations on next steps to maximize value and impact
• Ideate and find Product-Market Fit for the MVP of AI/ML products
• Develop a Go-To-Market Strategy for Data Science Products
• Provide Product and Design leadership, with a focus on customer needs, access and entitlements management
• Develop a deep understanding of our targeted users, their context, goals and needs
• Document existing customer experience journey maps (CXJM) and create target-state journey maps
• Provide strategic direction and oversight for user-centered designs (aka user experience research, user experience design, human-centered design, and more)
• Define and deliver minimum viable products and promote test and learn methodologies for both design and development
• Partner with technologists, affiliate banks and lines of business to ensure alignment on product plans and delivery
• Develop full requirement documents and create product specifications
• Partner with the agile product owner to ensure alignment with use case backlogs
• Provide robust communication across the organization as appropriate
• Conduct research on competitors and external market trends
• Evaluate new opportunities, including customer engagement capabilities
• Develop business cases or otherwise gain support for new opportunities

Benefits

• Paid Summer Internship
• Hybrid schedule of 3 days in the office and 2 days at home

What This Job Offers

• Career Level: Intern
• Industry: Management of Companies and Enterprises
• Education Level: Bachelor's degree