Intermodal Operations Specialist

Ryder Supply Chain Solutions

66d • $60,000 - $65,000

About The Position

The Freight Brokerage Carrier Sales Representative will be responsible for sourcing transportation providers and providing tracking updates as needed to support customer requests. Develop a carrier coverage strategy and have full autonomy for supporting a customer's truckload & LTL coverage needs. Directly engage with Account Executives, Shipment Management Associates (SMA) and Business Development Managers as needed to build a network of service providers that allows them the ability to foster an effective carrier network to support any and all freight transportation needs that a customer desires.

Requirements

• H.S. diploma/GED required
• Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field
• Three (3) years or more business experience required
• Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality advanced required
• Knowledge and support of RIL policies and procedures advanced required
• Demonstrated PC skills in MS Access, Excel, Word
• Clear understanding of SMS legacy system intermediate required
• Understanding of assigned customer, customer product and distribution requirements intermediate required

Responsibilities

• Tender accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate
• Identifies and develops relationships with transportation providers to ensure adequate coverage to maximize penetration of customer freight portfolio through soliciting capacity
• Manage day-to-day planning and scheduling of coverage for loads to ensure proper all customer's needs are met in the agreed upon time period
• Continuous improvement in all segments of the business
• Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations
• Responsible for timely updating of load statuses to the TMS
• Maintain a positive employee related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities
• Performs other duties as assigned

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree