Intermittent Radio Dispatcher PN 20045853

Ohio Department of Administrative Services • Massillon, OH

5d • Onsite

About The Position

Maintain effective communications by transmitting radio communication for Heartland Behavioral Healthcare (HBH) personnel, including, but not limited to Police Officers, Doctors, Nurses, Safety Officer, Ambulance Driver, and Maintenance.
Dispatches personnel and equipment as events occur, relays & clarifies information for personnel.
Operates in-house overhead paging system; monitors all alarms (e.g., fire, pharmacy, weather)
Operates VOIP equipment: answers & extends all incoming telephone traffic
Maintains logs & records, both written and computer generated, regarding staff & patient movement as well as own work performed
Greets/provides directions both in person and on the phone to visitors, visiting dignitaries, delivery personnel, etc.
Writes & issues visitor passes and tags to patient visitors
This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of #5 on the OCSEA Pay Range Schedule. This position is located within our HEARTLAND BEHAVIORAL HEALTHCARE at 3000 Erie Street South, Massillon, OH 44646.

Requirements

• Formal education that includes reading, writing & speaking English.
• Or equivalent of Minimum Class Qualification For Employment noted above.
• Primary Job Skill: Radio Dispatcher, Switchboard Operator
• Technical Skills: Communications, Behavioral Health
• Professional Skills: Attention to Detail, Customer Focus, Responsiveness, Verbal Communication, Teamwork
• Required Educational Transcripts
• Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application.
• Applicants must submit an official transcript before receiving a formal employment offer.
• Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration.
• Transcripts printed from the institution’s website will not be accepted.
• DBH reserves the right to evaluate the academic validity of the degree-granting institution.

Responsibilities

• Maintain effective communications by transmitting radio communication for Heartland Behavioral Healthcare (HBH) personnel
• Dispatch personnel and equipment as events occur, relays & clarifies information for personnel.
• Operate in-house overhead paging system; monitors all alarms (e.g., fire, pharmacy, weather)
• Operate VOIP equipment: answers & extends all incoming telephone traffic
• Maintain logs & records, both written and computer generated, regarding staff & patient movement as well as own work performed
• Greet/provide directions both in person and on the phone to visitors, visiting dignitaries, delivery personnel, etc.
• Write & issue visitor passes and tags to patient visitors

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees