Intermittent Print Shop Office Assistant

About the position

The Ohio University Print Shop Office Assistant helps with walk-in traffic and calls at the Print Shop; supports Print Shop billing by assisting JET transactions, ensuring the accuracy of internal billing account codes, closing out jobs in PrintSmith printing software, and assisting with closeout of credit card machines; and assists with the ordering of supplies for use in production. This position is intermittent, meaning you are scheduled as needed (not to exceed 1000 hours per rolling year).

Responsibilities

• Assist walk-in customers with placing orders or picking up proofs or completed work, including outreach to customers with jobs awaiting pick up.
• Answer and direct calls.
• Support print shop billing by reviewing billing codes and calling departments as needed to determine appropriate billing codes.
• Close out jobs in the PrintSmith printing software and assist with JET transactions to complete billing.
• Assist in the ordering of supplies at the direction of the Director, Assistant Director or Customer Service Manager at the Print Shop.
• Provide general administrative support as needed to the Director and Assistant Director, including submitting requests with other departments such as facilities requests, communications/web requests, etc.

Requirements

• High School Diploma or GED
• Minimum of 1 year work related experience
• An equivalent combination of education and experience may also be considered.

Nice-to-haves

• Associate's Degree

Benefits

• Sick leave
• Retirement