Intermittent Library Associate IV

City of Seattle, WA • Seattle, WA

70d • $37

About The Position

The Seattle Public Library's mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations. The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative. Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others. If you share these values and meet the qualifications, the Library invites you to apply for the Library Associate IV position(s).

Requirements

• High School Diploma or Graduate Equivalent Degree (GED) is required.
• Experience using information resources in print and electronic formats.
• Excellent customer service and communication skills with at least three (3) years of professional experience.
• Ability to prioritize and manage daily tasks.
• Excellent judgment in problem solving and deductive reasoning.
• Experience using basic computer office applications and equipment.

Nice To Haves

• Experience maintaining SharePoint pages or other staff-only online information.
• Proficiency in Horizon Integrated Library System or similar Integrated Library System.
• Experience working with racially, culturally and economically diverse communities.
• Experience with interacting with people who are experiencing housing insecurity and individuals who are living with addiction or mental illness.
• Familiarity with the principles of de-escalation and specific experience employing those skills.
• Ability to communicate effectively in a language other than English.

Responsibilities

• Provide basic readers' advisory and reference services in all subjects.
• Perform basic troubleshooting for patrons who are using library-related technology.
• Provide information services related to Library operations, services and policies.
• Perform a range of library circulation activities.
• Perform support duties and special projects.

Benefits

• Hourly rate of $37.61 plus premium pay starting at 5%.
• Eligible for sick leave and access to the Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees