Intermediate Universal Banker

Minnwest Corporation•New Prague, MN

22h•Onsite

About The Position

Minnwest is a family owned, community bank based in Minnesota and South Dakota, committed to building strong, vibrant communities through core values centered on customer priority, commitment fulfillment, getting things done, and teamwork. The Intermediate Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, encompassing sales and service. This role involves providing solutions for customers' financial needs by opening new deposit accounts and handling customer deposit transactions. The position also requires cross-selling bank retail and business products and services, as well as servicing existing account relationships. It involves extensive customer contact, requiring strong communication skills, professionalism, customer focus, and computer system proficiency. This position requires traveling to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training twice a year. Travel will be compensated either via a bank vehicle or mileage reimbursement for personal vehicle use.

Requirements

High school diploma
1 year of cash handling and customer service experience and successful completion business and fiduciary account training
Basic reading, writing and mathematical skills
Ability to communicate with customers and coworkers in a clear, effective and professional manner
Willing to continuously learn and grow within the organization

Nice To Haves

1 to 2 years of experience in a financial or banking environment
Business account openings, closings, and maintenance
2-year associate degree

Responsibilities

Provide prompt, courteous and quality customer service to support customers’ banking needs by completing a variety of teller transactions.
Execute financial transactions as requested, recognizing red flags regarding fraud and scams.
Complete teller functions including but not limited to receiving checks and cash for deposits, verifying cash and endorsements, issuing receipts, cashier’s checks, cashing checks and paying out funds on upon verification of signature and balance, balancing of cash drawer and maintaining established cash level.
Assist customers with account changes or inquiries as well as any issues or questions.
Maintain knowledge of, identify and recommend bank products and services to fulfill customer needs.
Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.
Travel to various branches to provide staffing coverage due to unexpected illnesses, etc. and occasional travel to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training.

Benefits

Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group