Intermediate Business Systems Analyst-Pharmacy Analytics & Compliance

Publix Super Markets•Lakeland, FL

2d•Hybrid

About The Position

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix. Join our Pharmacy Analytics & Compliance team and play a key role in delivering impactful solutions that drive pharmacy operations and compliance. As an Intermediate Business Systems Analyst, you will collaborate with talented professionals to define requirements, plan, budget, design, implement, and optimize data-driven projects for systems that support pharmacy operations, trends, analytics, and compliance. The ideal candidate will be a highly skilled and confident communicator that can drive meetings with stakeholders and take ownership of complex projects from inception to completion with minimal guidance. Location: Hybrid (Lakeland, FL) Work Model: Enjoy the best of both worlds—collaborate in person and innovate remotely. Why Join Us? Hybrid Flexibility: Work remotely when you need focus time and join us onsite for high-impact collaboration and brainstorming sessions. Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness. Cutting-Edge AI Projects: Drive innovation in AI platforms, integrating advanced tools and frameworks to solve complex business challenges. Empowered Culture: We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization. Your Impact: Lead Agile requirements workshops, document business and system requirements with business units, sponsors, vendors, and technology teams Own product requirements and vision; document designs/data flows (Visio); build and manage project plans/WBS (Project/Excel) and track delivery Provide clear project and product status reporting to leadership, sponsors, stakeholders, and executives Implement and support solutions leveraging ML/AI and the Databricks platform Partner with BSA peers to document processes, gather requirements, and identify system/process improvements Coordinate with stakeholders to deliver secure, stable, HIPAA-compliant solutions and implementation plans Follow delivery governance: manage access controls, protect data, procure hardware/software, and coordinate vendors Align vendors and internal teams on solution purpose, scope, constraints, and acceptance criteria Represent business needs to ensure solution designs meet user requirements and improve process efficiency Troubleshoot complex issues; determine root cause and appropriate escalation paths Participate in 24/7 on-call rotation; develop workarounds and coordinate with vendors through resolution Apply strong analytical, planning, problem-solving, writing, and presentation skills #LI-JB

Requirements

Bachelor’s degree in Computer Science or a related analytical field or equivalent experience
3+ years translating complex business problems and processes into detailed requirements for enterprise solutions (performance, usability, quality, dependencies, scalability, TCO)
3+ years of experience planning and managing solution delivery in distributed environments
3+ years of experience with enterprise databases (e.g., SQL Server, Oracle)
3+ years of experience implementing large-scale data manipulation processes
3+ years of experience creating complex system/data-flow diagrams in Visio, Miro, Draw.io or similar tools
Proficient in writing complex ANSI SQL queries against enterprise relational databases
Experience creating and maintaining use cases and process flows and detailed project plans/WBS using Microsoft Planner, Excel, or Azure DevOps

Nice To Haves

5+ years of experience translating complex enterprise processes into detailed requirements (performance, usability, quality, dependencies, scalability, TCO)
5+ years of experience working with pharmacy systems; communicate effectively with business and technical teams
5+ years of experience implementing large-scale data processing/manipulation
5+ years of experience working with relational databases
2+ years of experience delivering solutions using machine learning and artificial intelligence
Data analysis experience: write/execute queries, interpret results, and present insights to business and technical audiences
Experience supporting regulated solutions and compliance controls per company standards
Experience implementing enterprise applications using cloud platform services (e.g., Azure App Service, Azure SQL, Service Bus, Event Hubs, microservices, Application Insights; plus, tools such as Snowflake and Redis)

Responsibilities

Lead Agile requirements workshops, document business and system requirements with business units, sponsors, vendors, and technology teams
Own product requirements and vision; document designs/data flows (Visio); build and manage project plans/WBS (Project/Excel) and track delivery
Provide clear project and product status reporting to leadership, sponsors, stakeholders, and executives
Implement and support solutions leveraging ML/AI and the Databricks platform
Partner with BSA peers to document processes, gather requirements, and identify system/process improvements
Coordinate with stakeholders to deliver secure, stable, HIPAA-compliant solutions and implementation plans
Follow delivery governance: manage access controls, protect data, procure hardware/software, and coordinate vendors
Align vendors and internal teams on solution purpose, scope, constraints, and acceptance criteria
Represent business needs to ensure solution designs meet user requirements and improve process efficiency
Troubleshoot complex issues; determine root cause and appropriate escalation paths
Participate in 24/7 on-call rotation; develop workarounds and coordinate with vendors through resolution
Apply strong analytical, planning, problem-solving, writing, and presentation skills