Interim Supervisor I

katespadeLas Vegas, NV
87d

About The Position

Kate Spade New York is seeking a Supervisor Outlet to join our team. The successful individual will leverage their proficiency in retail to enhance customer service and drive sales. This role involves partnering with the Store Manager to develop business-driving initiatives, achieving store productivity targets, and ensuring all associates complete the sales training program. The Supervisor will model and supervise the selling environment, provide coaching on sales training processes, and ensure the highest level of customer service and sales. The position also includes operational responsibilities such as performing store opening and closing procedures, processing POS transactions, and adhering to loss prevention policies.

Requirements

  • Minimum 2-3 years' experience in luxury goods or a comparable retail environment.
  • Strong written and verbal communication skills.
  • Detail oriented and proactive ability to multi-task and prioritize.
  • College degree preferred.
  • Prior luxury goods experience preferred.

Responsibilities

  • Partner with Store Manager to develop business driving initiatives.
  • Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
  • Ensure all associates complete the sales training program and develop strong product knowledge.
  • Model and supervise the selling environment, providing consistent coaching on sales training.
  • Achieve personal sales goals and educate the team on sales plans and store stats.
  • Ensure the highest level of service is provided to all customers.
  • Understand and communicate the Kate Spade brand aesthetic and philosophy.
  • Ensure brand and operating standards are met.
  • Perform and supervise store opening and closing procedures.
  • Accurately process all POS transactions and inventory functions.

Benefits

  • Health benefits (medical, dental, vision).
  • Life insurance and disability insurance.
  • 401(k) savings plan.
  • Paid time off for wellness needs and vacations.
  • Employee discounts on certain products.
  • Incentive compensation.
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