INTERIM PROGRAM DIRECTOR - Nationwide Travel

Uhs-posted 3 months ago
Full-time • Senior
Lewisville, TX
Personal and Laundry Services
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Horizon Health is seeking an Interim Program Director of Behavioral Health to travel nationwide. This is an Interim position until a full-time Program Director is hired, and hours of work and days are subject to the needs of the Program which operates on a 24 hour; seven days a week basis. Clinical Program Directors work in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties.

  • Performs as liaison between Program, Hospital and Horizon; communicating information and needs appropriately
  • Supports Hospital and Horizon missions, goals and objectives
  • Provides leadership and direction in accordance with Hospital guidelines
  • Provides clinical supervision for Program nursing, counseling, patient support and administrative staff
  • Develops, in coordination with assigned VP, Clinical Practice, implements and updates all policies and procedures for the Program
  • In coordination with the Hospital, ensures the Program meets and maintains all federal, state, local and accrediting bodies' regulations and standards
  • Develops a 24-hour call process to handle emergency situations
  • Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon's clinical and operations staff, and in conjunction with the Medical Director
  • Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services
  • Understands client hospital's expectations of Horizon and works to meet these expectations
  • Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately
  • Promotes and develops positive, professional interaction with client hospital, senior management, peers and staff through effective written and verbal communication, listening and providing feedback in times of organizational change
  • Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans
  • Participates in assessing and reassessing the program needs of the patient
  • Supervises all patient care and sets guidelines for accurately reporting and recording of patient symptoms, reactions, and progress
  • Develops processes to audit and coordinate ongoing education to ensure all staff are trained on proper documentation of all aspects of the patient's care
  • Establishes a compassionate environment by providing emotional and psychological support to patients, families and friends
  • Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential
  • Provides recommendations to the Hospital to ensure sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan
  • Operates within ethical standards
  • Communicates and reviews Horizon and Hospital policies with staff
  • Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards
  • As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients
  • Maintains continuity by documenting and communicating actions, irregularities, and continuing needs to the Hospital, VPO and VP, Clinical Practice
  • Protects patients and employees by adhering to safety standards
  • Completes all required staff competencies per program regulations in a timely manner
  • Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques
  • Provides feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc.
  • Ensures employee folders are complete and in compliance with Hospital, Horizon, state and Federal requirements
  • Serves on assigned committees and attends all Program, Hospital, Horizon, provider and staff meetings as required
  • Recruits, interviews, and selects qualified staff for the Program
  • Provides for professional growth and development of staff through identification of needs, development of individual training plans and participation in training programs
  • Monitors personnel performance on a continuous basis
  • Conducts regular performance evaluations for staff
  • Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VPCE and needs of the hospital
  • Counsels employees, and, as necessary, takes appropriate disciplinary action for infractions of standards and policies
  • Collaborates with the Medical Director in the maintenance of the program milieu
  • Leads an aggressive referral development program that produces an appropriate census for the Program; adheres to productivity targets
  • Manages Program budget development and monitoring as required by the hospital and Horizon
  • Displays good working knowledge of contractual relationship, understands the goals of the client hospital administration and works to meet these goals
  • Implements quality improvement goals and objectives on the Program in a timely fashion
  • Provides feedback to client hospital on an ongoing basis in regards to concerns, improvements, changes, etc.
  • Prepares and disseminates written reports and completes required follow up on activities as defined by Horizon guidelines
  • Prepares and submits all operational tasks/documentation (census report, PIORS) as required by Horizon
  • Ensures all marketing reports are completed in an accurate and informative fashion, and meets designated time constraints
  • Ensures Horizon Plus is used properly
  • Together with Horizon divisional and support center staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs
  • Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity
  • Follows procedures of CQI +, if applicable
  • Other duties as assigned
  • Graduate Degree
  • License / Certification
  • CPR certification
  • Minimum five years' experience preferred with appropriate education
  • Competitive Compensation
  • Excellent Medical, Dental, Vision, and Prescription Drug Plan
  • 401(K) with company match and discounted stock plan
  • Long and Short-term Disability
  • Flexible Spending Accounts; Healthcare Savings Account
  • Life Insurance
  • Career development opportunities within the company
  • Tuition Assistance
  • Rewarding work environment - Enjoy going to work everyday!
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