Interim General Manager | Full-Time | Palm Springs Convention Center

Oak View Group • Palm Springs, CA

110d • $210,000 - $230,000

About The Position

The Palm Springs Interim General Manager will oversee all Directors and assist with the management, promotion, and operation of the facility in all facets, including operations, sales, marketing, finance, food and beverage, security, IT, production, technology, capital projects, partnerships, special events, community relations, sustainability, branding, and all other related departments within the Convention Center. The General Manager is responsible for shaping the overall culture, direction, coordination, and evaluation of the team and facility. This executive will also be responsible for maximizing the number of events and revenue opportunities at the venue and will work in unison with City of Palm Springs and community stakeholders to maximize the amount of regional and national convention/meeting business which occurs annually at the PSCC. This interim role is expected to run through March 31, 2026. This role will pay an annual salary of $210,000 to $230,000 and is bonus eligible.

Requirements

• Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related fields.
• Minimum 10 years progressively responsible experience in supervision and/or management of a facility of similar size preferable.
• Experience in contract negotiations, budgeting, forecasting, purchasing, personal supervision, human resources, finance, operations, capital projects, security, sponsorships, event management and sales and marketing.
• Experience in labor relations and union contracts.

Nice To Haves

• An extremely strong collaborator and relationship builder with a proven history of success with clients, stakeholders and managed teams.
• Excellent communication and interpersonal skills and organizational ability.
• Detail oriented with experience producing high level reporting for board and corporate review.
• A true multi-tasker.
• Ability to work with and maintain highly confidential information.
• Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative and collaborative environment.
• Demonstrated knowledge of the principles and practices required in the successful management of a convention facility.
• Ability to anticipate problems and implement immediate corrective action.
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the convention and live entertainment industry.
• Considerable knowledge of safety regulations and other federal, state or local laws and regulations.
• Experience working in collaboration with DMO and local hotels to drive high impact business.
• A leader and mentor with an entrepreneurial spirit.

Responsibilities

• Maintains active contact and effective working relationships with in-house Food and Beverage provider, Contract Administrator, City of Palm Springs departments, CVB, Facility Clients, Community Stakeholders, convention/live event industry decision makers, labor unions, and community and civic organizations.
• Monitors OVG's compliance with all provisions of the management contract.
• Aggressively promotes the use of the facility with the local destination sales and marketing organization to maximize the facilities utilization with high impact events.
• Negotiates contractual agreements as determined necessary and in the best interests of the facility.
• Negotiates lease agreements with meeting planners, third party organizations, event organizers, and promotors.
• Coordinates facility involvement and event hosting with Convention and Visitors Bureau.
• Assures the coordination, implementation and administration of specific policies and procedures prescribed by OVG corporate directives.
• Develops and implements facility goals in accordance with the management contract, the client's objectives, corporate policy, and good business practices.
• Prepares and maintains required and necessary reports/records for the Contract Administrator/City of Palm Springs, Board Members, and the OVG Corporate Office.
• Plans, organizes, coordinates and directs all activities and personnel engaged in maintaining and operating the facility.
• Assists and coordinates with the development of the annual operating event calendar, operations schedules, capital improvement plans, and projections for all revenues and expenses.
• Conducts leadership and staff meetings on a consistent basis.
• Directs the development and administers the execution of facility operating and marketing financial budgets.
• Maintains daily oversight for all operations and event activity at the PSCC in collaboration with fellow OVG staff.
• Provides final approval of all contracts and agreements with licensees, vendors, suppliers for necessary activities and services at the facility.
• Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations.
• Oversees and advises Human Resources on any necessary revisions/modification to the staffing plans.
• Assures the administration of personnel and the operation of the facility are conducted in accordance with applicable local, state and federal regulations.
• Continually evaluates facility practices and recommends improvements.
• Responsible for recruiting, training, supervising and evaluating administrative and supervisory staff.
• Establishes and maintains effective working relationships with all OVG PSCC team members.
• Responsible for creating an exceptional working environment for all PSCC staff.
• Assures that the PSCC is at peak operating efficiency and all facility improvement projects are completed on time and on budget.

Benefits

• Health, Dental and Vision Insurance
• Pension matching
• Paid Time Off (vacation days, sick days, and 11 holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree