Interactive Broadcast Facilitator

Utah State University • Logan, UT

7d • $11 • Onsite

About The Position

Interactive Broadcast Facilitators facilitate and support connect courses and events at Utah State University's Logan Campus. This includes operating classroom/video conferencing equipment, Zoom and other software, troubleshooting technical problems, proctoring exams, collecting assignments, and professional interactions with faculty, students, and administrators. Employees are expected to focus on job responsibilities during shifts, communicate with office staff during work shifts, and have cell phones out of sight.

Requirements

• Must be a student at Utah State University and/or have an active A-number.
• Basic understanding of technical problem solving and can accurately record steps taken to fix the issue.
• Able and willing to handle occasional high stress situations.
• Proactive with communication and punctual to assigned shifts and courses.
• Training is required for all new hires.

Responsibilities

• Facilitate and assist with the technology side of Connect classes that are broadcasted throughout the state
• Provide Tier 1 classroom support for faculty and staff
• Ensure a professional environment for learning and teaching
• Work Autonomously without consistent supervision
• Communicate issues or reports to office staff with clarity

Benefits

• The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment.
• USU is committed to providing access and a reasonable accommodation for individuals with disabilities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed