Intensive In-Home Supervisor

Crossnore Communities for Children • Lenoir, NC

29d • $55,000 - $68,000

About The Position

As the Family Foundations Supervisor, you will play a vital role in leading Crossnore’s Intensive In-Home Team, Family Foundations, by providing guidance, training, and support to ensure that children and families receive the best care possible. This position offers the opportunity to directly influence positive change in the lives of children and families in Avery County and the surrounding region. You will provide clinical expertise, supervise staff, and manage family caseloads while being available for emergency consultation. Your leadership will foster a safe and supportive environment that promotes healing and family stability.
The Family Foundations Supervisor position at Crossnore Communities for Children is a leadership role that combines clinical expertise, team management, and community collaboration to make a significant impact in the lives of families. This job offers a unique opportunity to lead a dedicated team while driving meaningful change and ensuring exceptional care for children and families.

Requirements

• Master’s degree from an accredited college or university in a human services or related field.
• Licensed clinician required (full or associate level LCSW, LCMHC, LMFT).
• Minimum of at least 2 years experience providing direct services to children and families.
• Clinical Expertise: Proficiency in providing individual and family therapy, conducting assessments, and developing treatment plans in line with the NC Division of MH/DD/SA Service Definition.
• Team Leadership: Strong leadership skills to supervise and support a diverse team, ensuring they meet service and training requirements.
• Crisis Management: Ability to provide 24/7 crisis intervention support, guiding staff and families through emergencies and safety concerns.
• Communication and Collaboration: Excellent interpersonal skills to consult with community agencies, schools, and other service providers, ensuring integrated care for children and families.
• Compliance and Administrative Skills: Detail-oriented to maintain accurate documentation, supervise staff, manage budgets, and adhere to state regulations.

Nice To Haves

• Previous experience as a supervisor strongly preferred.

Responsibilities

• Ensure the Family Foundations team meets NC Intensive In-Home Service Definition requirements.
• Provide therapy and assessments for clients and families, ensuring regular team meetings and plan updates.
• Maintain appropriate team-to-family ratios and service authorizations.
• Lead individual and team supervision, performance evaluations, and professional development for team members.
• Provide on-the-job training and feedback, fostering a culture of accountability, collaboration, and respect.
• Ensure team members are trained in crisis intervention, trauma-informed care, and goal-setting processes.
• Be available for immediate consultation 24/7 for crisis management and safety planning.
• Collaborate with team members to address family crises and provide necessary medical and non-medical referrals.
• Monitor and review the quality of interventions through home-based session visits, documentation review, and clinical records analysis.
• Use data to evaluate and improve individual and team performance regularly.
• Manage timesheets, expense reports, and team schedules, ensuring compliance with agency protocols.
• Familiarize yourself with the Electronic Health Record system and ensure timely documentation.
• Supervise staff, conduct performance appraisals, and ensure compliance with program requirements.
• Hold staff accountable for delivering duties according to their job descriptions and meeting program goals.
• Develop relationships with social service agencies and community partners, promoting Crossnore’s mission.
• Collaborate with other programs to ensure comprehensive care and support for children and families.

Benefits

• Defined Contribution Benefits Plan including options for: Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
• Life, Short-Term Disability, and Long-Term Disability plans
• Critical Illness and Accident coverage options
• Flexible Spending Plan
• 401k with employer match (up to 6%)
• Ongoing Training
• Paid Parental Leave (based on tenure)
• 20 Days PTO, 11 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees