Intensive Case Manager (Children & Youth) CSPOA

Suffolk County • Hauppauge, NY

2d

About The Position

Under general supervision, an employee in this class provides intensive case management services for clients in a mental health setting. The work is concerned primarily with planning and problem-solving to overcome obstacles faced by clients such as systems rigidity, fragmented services, under-utilization of services, and lack of accessibility to certain services and resources. Supervision is received from a professional superior through review of case records and reports, and individual and staff conferences. Does related work as required. Key Elements Of The Role : Responsible for helping youth and their family access needed services; including service planning, child and family team meetings, referrals and access to needed services, advocacy, and coordinate and manage services across system; Performs outreach services to engage youth; engage families and other natural supports to identify the youth’s needs, facilitate linkages and promote follow-through. Coordinate and evaluate a youth’s identified needs and provision of services, including prevention, wellness, medical, mental health, care transitions and social and community services; Develop and manage comprehensive, individualized care plans addressing medical, behavioral, educational and social needs, working collaboratively with each client and family; Maintain regular contact with clients and collateral contacts providing face-to-face visits in the home, school and community to provide crisis prevention/intervention/stabilization, referral and advocacy services, coordination of services and assistance with basic needs, as well as engage in discharge planning with youth and family; Maintain knowledge on available community resources, including but not limited to medical, behavioral health, housing, DSS entitlements, transportation, vocational and other services that address concrete needs; Maintain detailed, timely and accurate record keeping/charting, assessment forms, accountability forms and direct service requirements of state and county regulations Work as part of a care management team, attend and participate in regular team meetings to provide feedback and share resource information relating to client needs, issues and concerns. All other duties as assigned.

Requirements

• Graduation from a college with federally-authorized accreditation or registration by NY State with a Bachelor's Degree in a human services field AND four (4) years of experience in providing services to mentally disabled patients/clients.
• NOTE: A Master's Degree in a human services field may be substituted for two (2) years of the required experience.
• For purposes of qualifying for this title a "human services field" includes Social Work, Psychology, Nursing, Rehabilitation, Education, Occupational Therapy, Physical Therapy, Recreation or Recreation Therapy, Counseling, Community Mental Health, Child and Family Studies, Speech and Hearing, and Sociology.
• Type of license or certificate required: At the time of appointment and during employment in this title, employees will be required to possess a valid license to operate a motor vehicle in New York State.

Responsibilities

• Helping youth and their family access needed services; including service planning, child and family team meetings, referrals and access to needed services, advocacy, and coordinate and manage services across system
• Performs outreach services to engage youth
• Engage families and other natural supports to identify the youth’s needs, facilitate linkages and promote follow-through
• Coordinate and evaluate a youth’s identified needs and provision of services, including prevention, wellness, medical, mental health, care transitions and social and community services
• Develop and manage comprehensive, individualized care plans addressing medical, behavioral, educational and social needs, working collaboratively with each client and family
• Maintain regular contact with clients and collateral contacts providing face-to-face visits in the home, school and community to provide crisis prevention/intervention/stabilization, referral and advocacy services, coordination of services and assistance with basic needs, as well as engage in discharge planning with youth and family
• Maintain knowledge on available community resources, including but not limited to medical, behavioral health, housing, DSS entitlements, transportation, vocational and other services that address concrete needs
• Maintain detailed, timely and accurate record keeping/charting, assessment forms, accountability forms and direct service requirements of state and county regulations
• Work as part of a care management team, attend and participate in regular team meetings to provide feedback and share resource information relating to client needs, issues and concerns
• All other duties as assigned

Benefits

• Health Insurance: Suffolk offers a comprehensive health insurance plan, including medical, dental, and vision coverage
• Pension
• Paid Time Off: Vacation (2 weeks to start) is accrued based on length of service; sick leave allows employees to take time off for illness without sacrificing pay; personal days can be used for a variety of reasons; and thirteen (13) paid holidays.
• Work-Life Balance: County jobs offer regular working hours, reducing the need for overtime or irregular shifts. This helps employees maintain a good work-life balance.
• Overall, county government jobs offer a combination of competitive benefits and job security, making them an attractive option for many job seekers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level