Care Coordinator and Group Facilitator

WestCoast Children's ClinicOakland, CA
Hybrid

About The Position

WestCoast Children’s Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families. Working at WestCoast Children’s Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity. The Team-Based model of care program named EMPOWR (EMbracing, Progress and Opportunities, We Rise) aims to support transition aged youth (TAY, 16-24) attain mental health support, housing stability, employment and education gains, and community connections. The program provides community-based therapy, case management and care coordination, and peer and family support through a team-based model. The whole team collaborates on one shared caseload, providing youth with an entire team of support, and allowing staff to share in the successes and challenges of their clients. The Intensive Care Coordinator (ICC) provides support and guidance to family and community members who are a source of strength for the youth. They help bring other providers and the youth’s natural supports together. This position is responsible for engaging and assisting foster youth and other clients, family members, foster parents, and other support persons in forming a Child and Family Team (CFT). The CFT works with identified support persons from natural supports (friends, extended family, neighbors, community members) and formal system partners (child welfare, education, juvenile probation, etc.) to comprehensively address the child and family’s identified goals. The position draws on lived experience to provide support and guidance to family and community members who are a source of strength for the youth. They help bring other providers and the youth’s natural supports together. Because of their lived experience, they help create a connection with family and other close contacts, and offer a unique perspective to the rest of the team.

Requirements

  • Direct, lived experience with foster care, social services, juvenile justice, mental health, residential treatment or group home placements, wraparound services, or other related community resources.
  • Experience providing case management and rehabilitation services.
  • At least two (2) years experience working with system-involved youth.
  • Demonstrated ability to work with families who have experienced high levels of trauma and demonstrate high mental health needs.
  • Ability to work independently and collaboratively as part of a multidisciplinary team.
  • Proven ability to be organized, manage time well, complete high quality and timely documentation.
  • Ability to travel by car to meet with clients, generally within a 90 mile radius of the WCC office. Clean CA DMV record, current car insurance and a vehicle; travel is required.

Nice To Haves

  • Bachelor's degree in Psychology, Criminal Justice, Social Work or related field (preferred)

Responsibilities

  • Outreach to and engagement with youth; being a strong advocate for the youth within the team
  • Provide community-based trauma-informed services to foster youth or former foster youth transitioning to or struggling with independent living.
  • Provide intensive skill building with youth, with a focus on independent living.
  • Provide assessments, crisis intervention, stabilization, and safety plans.
  • Identify and connect youth & young adults with other agencies to address their needs, including housing, medical, mental health, education, employment, advocacy, placement stability, and enrichment activities.
  • Work collaboratively in partnership with the team to engage and connect clients to appropriate resources and services.
  • Assist with initial contact and intake, establishing relationships and building trust in order to help clients navigate systems for access to services.
  • Provide advocacy, targeted case management and community based rehabilitation services to children and their families.
  • Provide services and participate in agency meetings in a combination of environments including virtual (zoom / phone) and in-person office or community locations (drop-in center, client homes, school, parks, etc.)
  • Provide stabilization support services to children and TAY in an in-person milieu environment.

Benefits

  • Employer-paid Medical Benefits for Employees
  • 100% employer-paid dental and vision
  • Dependent medical, dental and vision (50% employer-paid)
  • Medical and Dependent Care FSA and commuter plans
  • 100% employer-paid life insurance long-term disability insurance
  • Voluntary accident, term life and hospital indemnity insurance
  • 403(b) and ROTH retirement plan options, employer contribution targeted at 7.5% after first year of employment
  • Quarterly (5-10%) and annual incentive compensation (10%)
  • Three weeks PTO during the first year of employment, 4+ weeks PTO with additional years of service
  • 12 paid holidays plus one paid floating holiday per year
  • 4 paid self-care days per year
  • Wellness stipend ($100.00 per month)
  • Professional development stipend and CEUs for trainings
  • Employee Assistance Program (EAP)
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