Intelligence Unit - Analyst

Command Investigations, LLCLake Mary, FL
14d$17Onsite

About The Position

Command Investigations, LLC is looking for an Intel Operations – Analyst to become part of a dynamic team. This is a great opportunity for individuals with strong critical thinking skills, intellectual curiosity, and the ability to work independently in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! As an Intel Operations – Analyst, you will support investigative operations by collecting, verifying, analyzing, and documenting information through multiple intelligence channels. This position combines phone-based verification, digital investigations, background research, and analytical reporting into one dynamic role. It is ideal for detail-oriented, computer-savvy individuals who thrive in a fast-paced environment and enjoy investigative work that makes a measurable impact.

Requirements

  • Exceptional attention to detail and accuracy
  • Strong critical thinking and analytical skills
  • High level of computer proficiency and web navigation skills
  • Ability to thrive in a structured, deadline-driven environment
  • Strong written communication skills with the ability to compile professional reports
  • Excellent verbal communication skills
  • Strong reading comprehension and ability to interpret detailed information
  • Sound judgment and ability to handle sensitive and confidential information
  • Strong organizational and time management skills
  • Team-oriented mindset with the ability to work independently
  • Professionalism and regular, predictable attendance
  • Prior investigative, research, or analytical experience preferred but not required
  • High school diploma or equivalent required
  • College degree preferred
  • Familiarity with insurance and/or medical terminology preferred
  • Proficient reading skills and ability to follow directions required
  • Strong proficiency in Microsoft Word and general Microsoft Office Suite
  • Proficiency in web navigation, particularly social media platforms and online databases
  • Ability to efficiently navigate multiple browser-based tools and research platforms
  • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required
  • Ability to work holidays, weekends, and overtime required
  • Regular, predictable, and full attendance, as assigned, is an essential function of the job
  • Willingness to travel and work the required schedule.
  • Complete a Command Investigations, LLC employment application, ability to pass a background check and submit to other pre-employment tasks as required for employment

Responsibilities

  • Conducting outbound phone calls to facilities and contacts to verify information and obtain records
  • Establishing rapport quickly and professionally to gather accurate information
  • Performing social media investigations and web-based research to positively identify subjects and collect relevant online data
  • Reviewing databases, public records, claim files, courthouse records, and other resources to assemble comprehensive subject histories
  • Conducting background investigations using available investigative tools and platforms
  • Compiling clear, detailed, and professional investigative reports
  • Organizing and maintaining accurate, confidential case documentation
  • Utilizing Microsoft Office and internet-based research tools to track and document findings
  • Managing multiple assignments while meeting strict deadlines
  • Communicating professionally with clients, facilities, and internal team members
  • Following investigative protocols and maintaining strict legal and ethical standards
  • Collaborating with team members to ensure consistent, high-quality results

Benefits

  • Accrued Paid Time Off
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) Plan
  • Employee Referral Program
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