Intelligence Analyst II

Crisis24 • Rolling Meadows, IL

12d • Onsite

About The Position

Under the general direction of the Embedded Intelligence Services (EIS) Intelligence Manager, the EIS Intelligence Analyst will staff the client’s Global Security Operations Center (GSOC) and directly implement and execute tasks related to the client’s integrated risk management and global security program. The analyst will be located at the client’s office in Rolling Meadows, IL, based on a 24/7 schedule. The shift work will follow a 12-hour Panama shift schedule and require evening, overnight, weekend, and holiday work. The analyst may need to travel for certain events. Location: Rolling Meadows, IL What You Will Work on Recognize and respond to crisis situations and initiate proactive action using independent judgment and professional training aligned with client standard operating procedures (SOPs). Track and respond to travel reservations to high-risk destinations. Track and respond to relevant alerts and world events for client impact on travelers, assets, and operations. Conduct employee and traveler safety check-ins. Escalate intelligence and impact information to appropriate client stakeholders. Using Open-Source Intelligence (OSINT), produce succinct written and oral assessments that include beneficial analysis. Deliver oral and written intelligence and programmatic briefings to members of the client’s security team or business leadership teams. Triage various client requests and ensure that the requesters get the information and services they require in a timely manner. Understand the client's footprint and interests to anticipate client needs. Work with security team members effectively and efficiently. Support and develop client solutions, processes, and protocols. Contribute to the maintenance of the client's proprietary program functions. Proactively leverage existing Crisis24 resources to address gaps in analyses, assessments, capabilities, and data. Assist in producing briefings, presentations, communication documents, or policies. Maintain client metrics and produce regular reports. Suggest potential improvements to the program and SOPs to the EIS Manager. Frequently liaise with the client to better understand their requirements and concerns. Be consistently engaged daily with teammates. Other duties as assigned within the scope of the dedicated client program.

Requirements

• Bachelor’s degree required; Master’s degree or equivalent experience is preferred
• 2 to 5 years of experience in intelligence analysis, threat assessment, incident response and management, or a related field required
• Excellent research, writing, and verbal briefing skills
• Excellent analytic skills, including familiarity with analytic techniques.
• Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint.
• Knowledge of Google Earth and Maps.
• Effective problem-solving and multi-tasking skills.
• Ability to organize and prioritize work with little supervision
• Ability to adhere to timelines and deadlines with effective time management skills
• Establishing and maintaining positive professional rapport with other analysts and SME as well as client contacts

Nice To Haves

• Foreign language and travel experience preferred
• Customer service experience preferred

Responsibilities

• Recognize and respond to crisis situations and initiate proactive action using independent judgment and professional training aligned with client standard operating procedures (SOPs).
• Track and respond to travel reservations to high-risk destinations.
• Track and respond to relevant alerts and world events for client impact on travelers, assets, and operations.
• Conduct employee and traveler safety check-ins.
• Escalate intelligence and impact information to appropriate client stakeholders.
• Using Open-Source Intelligence (OSINT), produce succinct written and oral assessments that include beneficial analysis.
• Deliver oral and written intelligence and programmatic briefings to members of the client’s security team or business leadership teams.
• Triage various client requests and ensure that the requesters get the information and services they require in a timely manner.
• Understand the client's footprint and interests to anticipate client needs.
• Work with security team members effectively and efficiently.
• Support and develop client solutions, processes, and protocols.
• Contribute to the maintenance of the client's proprietary program functions.
• Proactively leverage existing Crisis24 resources to address gaps in analyses, assessments, capabilities, and data.
• Assist in producing briefings, presentations, communication documents, or policies.
• Maintain client metrics and produce regular reports.
• Suggest potential improvements to the program and SOPs to the EIS Manager.
• Frequently liaise with the client to better understand their requirements and concerns.
• Be consistently engaged daily with teammates.
• Other duties as assigned within the scope of the dedicated client program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level