IntelliRisk Product Services Coordinator

AIG • Parsippany-Troy Hills, NJ

90d • $86,000 - $106,000

About The Position

AIG is reimagining the way we help customers manage risk. Join us as an IntelliRisk Product Services Coordinator to play your part in that transformation with opportunities to learn and grow your skills and experience as a valued member of the team. The IntelliRisk Product Services Coordinator role focuses on support of external customers (clients, brokers) for the delivery and use of the IntelliRisk claim and risk management information system. As the digital technology platforms and services evolve, the IntelliRisk Product Services Coordinator actively communicates and promotes capabilities and value by direct engagement with customers in conjunction with AIG service delivery teams, including distribution, underwriting, and claims.

Requirements

• College degree or equivalent experience.
• 3+ years of experience in the field of commercial insurance preferred.
• Analytical, problem solving, written and verbal communications skills are essential.
• Self-motivated and a self-starter.
• Strong interpersonal skills in a team environment.

Responsibilities

• Ongoing customer service and support for customers in assigned region and/or designated clients.
• Analyze customer information needs and implement solutions utilizing existing and customized IntelliRisk products and services.
• New user onboarding and training for insureds/brokers/agents as well as internal partners.
• Support underwriting, claims and distribution groups in the promotion of IntelliRisk capabilities and utilization, including presentations to prospective customers.
• Identify and recommend product enhancements to better meet AIG operational and customer needs.
• Articulate and document business requirements for new or enhanced reporting or system functionality.
• Contribute and assist with all aspects of application testing for product releases.
• Manage data transfer processes to clients' third-party vendor of choice and associated business, legal and security requirements.

Benefits

• Base salary range of $86,000 - $106,000.
• Eligible for a bonus in accordance with the terms of the applicable incentive plan.
• Comprehensive benefits package focused on health, wellbeing, and financial security.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree