Integration Technician (Onsite)

Trace3 • Milpitas, CA

3d • $21 - $28 • Onsite

About The Position

The Integration Technician will play a key role in the integration of sales orders to meet customer requirements. Daily duties include managing technical sales order build-outs. These orders would encompass servers, storage, networking, and rack build-outs to meet customer outcomes and ship dates.
Onsite Position

Requirements

• Minimum Associate degree (A. A.) or equivalent from a two-year College or technical school or equivalent combination of education and experience.
• A minimum of three years of related experience and/or training.
• Experience working in a Windows environment as well as Linux.
• Demonstrated competency in conducting technical research to support troubleshooting.
• Demonstrated ability to provide technical support to sales staff and customers is required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.
• Must be professional both in appearance and demeanor.
• Excellent oral and written communication skills are required, as well as the ability to be flexible and adapt in a fast-paced, dynamic environment.
• Must be team-oriented and be able to work overtime.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

• Configure servers, storage subsystems, networking devices, and workstations.
• Integrate hardware and configure software applications to customer requirements.
• Perform racking, stack, cabling, and documentation of rack build-outs.
• Manage customer sales orders to meet the required ship date.
• Update firmware, bios, and configurations to meet customer requirements.
• Install operating systems and hypervisors.
• Perform imaging and asset tagging of customer assets.
• Provide pre-sales and post-sales technical support.
• Communicate with sales teams about any impact on order status.
• Assist with customer questions regarding systems.
• Conduct technical research (online, telephone, or documentation).
• Troubleshoot system configuration conflicts.

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Major offices stocked with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree