KPMG is currently seeking an Integration Support Engineer (GoAnywhere & Mulesoft) to join our Digital Nexus technology organization. This is a hybrid work opportunity.
Serve as the subject matter expert for the GoAnywhere MFT Platform, overseeing daily operation and health; work with specialists to resolve complex integration issues
Manage and prioritize production support tickets, ensuring timely resolution and clear communication with stakeholders; perform root cause analysis for integration issues and implement preventive measures to ensure system stability and performance
Diagnose and resolve complex system configuration, production, and deployment problems within the GoAnywhere environment; use monitoring and logging tools (such as MuleSoft Monitoring, queues and more) to identify and address performance bottlenecks
Design, develop, and automate secure file transfer workflows and scripts to meet business and security needs; administer and configure the GoAnywhere platform, including creating accounts, managing SFTP sites, and ensuring compliance; provide 2nd/3rd level support for complex file transfer and platform issues
Work closely with cross-functional teams, including business analysts, developers, and project managers, to understand integration requirements and translate them into technical solutions; Communicate complex technical concepts and issues to both technical and non-technical stakeholders
Design, develop, and deploy MulsSoft APIs, integrations, and batch processes using Anypoint Studio, Anypoint API Manager, and CloudHub
Minimum three years of recent experience in enterprise integration with practical experience with both MuleSoft Anypoint Platform and GoAnywhere MFT
Bachelor's degree from an accredited college or university is preferred; MuleSoft Certified Developer (Mule 4) is an addition
Extensive experience designing and implementing MuleSoft solutions, including API-led connectivity, RESTful/SOAP APIs, and DataWeave; Experience using Anypoint Studio, Anypoint Platform (API Manager, Runtime Manager), DataWeave, Mule 4.x runtime, API governance, and security policies (OAuth 2.0)
Ability to administer, create users/sites, configure secure file transfers (SFTP, FTPS), manage automated workflows, and possess familiarity with its database configuration
Solid understanding of integration patterns, protocols (HTTP/s, JMS, JDBC), and data formats (JSON, XML, CSV); working knowledge of CI/CD concepts (Git, Jenkins, Azure DevOps), DevOps practices, and cloud platforms
Ability to independently triage and resolve complex technical issues without constant supervision; capability to translate business needs into scalable and maintainable technical solutions
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
MuleSoft Certified Developer (Mule 4)
Comprehensive, competitive benefits package including medical and dental plans, vision coverage, disability and life insurance, 401(k) plans
Robust suite of personal well-being benefits to support mental health
Personal Time Off per fiscal year
Calendar of holidays to be observed during the year
Two breaks each year where employees will not be required to use Personal Time Off