Integration Manager

InterContinental Hotels Group • Atlanta, GA

83d • $58,844 - $110,000

About The Position

One stop shop or hub for driving all strategy, new development, and performance enhancements for specific set of products. Product manager coordinates among tactical analysts, developers, and functional subject matter experts to create holistic product solutions for Distribution Partnership's customers/stakeholders and 3rd party partners. The product manager will manage the end-to-end product lifecycle from idea inception through development and launch, leveraging specialists, operators, and stakeholders along the way. They define product needs via a 'roadmap' of initiatives mapped out over a predetermined cycled timeline.

Requirements

• Bachelor's or Master's degree in Hotel Management, Industrial Engineering, Business, Information Systems, or a related field, or a minimum of 8 years of an equivalent combination of education and relevant work experience.
• Strong experience leading roadmap development in the hospitality or travel industry.
• A minimum of 2 years leading end-to-end product lifecycles from ideation through development, launch, and post-launch performance evaluation.
• A minimum of 3 years of hands-on experience with global distribution systems (e.g., Amadeus, Sabre, Travelport), online travel agencies (e.g., Expedia, Booking.com).
• Participation in at least 1 project involving travel industry APIs or data modeling.
• Experience using API design and testing tools such as Swagger and Postman (or equivalent) and proficiency in interpreting and reviewing XML and JSON message formats.
• Experience collaborating across both internal and external stakeholder groups with tools such as Microsoft Teams, Excel, Word, PowerPoint, Outlook, SharePoint, SmartSheet, or similar products.
• Minimum 2 years of experience with considerable responsibilities for implementing new or enhanced functionality with an IHG revenue impacting system, such as revenue management, CRS, or mobile web.
• Japanese language proficiency at a minimum of JLPT N2 level (or equivalent).
• Commitment to working during Japan's business hours.

Responsibilities

• Own and optimize the connectivity model, acting as a subject matter expert on internal and third-party booking channel functionalities, ensuring seamless integration of availability, rates, inventory, and bookings.
• Drive new product development by defining clear business requirements and coordinating cross-functional teams-including analysts, developers, and subject matter experts-to create best-fit, integrated product solutions.
• Communicate product information effectively to stakeholders, including roadmaps, specifications, value propositions, and competitive intelligence, while establishing cross-departmental alliances to support product initiatives and reporting to the PMO.
• Manage the full product lifecycle by continuously evaluating product performance, customer feedback, and market needs to identify enhancement opportunities and new product requirements ahead of obsolescence.
• Lead the development and implementation of a future-oriented product strategy and roadmap, grounded in an understanding of IHG's business operations, customer insights, market dynamics, competition, and distribution capabilities.

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401K
• Bonus pay

What This Job Offers

• Industry: Accommodation
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees