Integration Lead

Sardine
4dRemote

About The Position

We’re looking for an Integration Lead to lead client onboarding for Sardine’s fraud and compliance products. You’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions.

Requirements

  • 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external
  • 3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
  • Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
  • Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
  • Experience with basic SQL querying and JSON payload analysis
  • Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)

Responsibilities

  • Lead, and develop a high-performing integration team focused on delivering seamless client onboarding and scalable technical solutions.
  • Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success
  • Own APIs, SDK documentation, integration guides, and overall support documents
  • Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities
  • Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
  • Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology
  • Provide product feedback to internal stakeholders as the eyes and ears on the ground

Benefits

  • Generous compensation in cash and equity
  • Early exercise for all options, including pre-vested
  • Work from anywhere: Remote-first Culture
  • Flexible paid time off and Year-end break
  • Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
  • 4% matching in 401k / RRSP - US and Canada specific
  • MacBook Pro delivered to your door
  • One-time stipend to set up a home office — desk, chair, screen, etc.
  • Monthly meal stipend
  • Monthly social meet-up stipend
  • Annual health and wellness stipend
  • Annual Learning stipend
  • Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service