Integrated Project Quality Program Lead - AMER, DCCD Integrated Project Quality (IPQ) Team

Amazon • Herndon, VA

22h

About The Position

The Integrated Project Quality (IPQ) lead is responsible for managing a team of Technical Quality Managers (TQM) and Quality Control Engineers (QCE) who run quality assurance and control projects by coordinating with vendors, contractors, and other teams. This role owns contracting strategy, technical direction, financial health, and team-wide performance — ensuring every project is delivered at the highest quality standard for AWS customers. The IPQ Program Lead shall ensure that all quality control projects in their assigned region (AMER) are appropriately staffed, delivered on time, and achieve bar-raising quality standards. They will oversee team-wide inspection completion, observation tracking, and quality metrics reporting to ensure on-time project delivery and high quality turnover of completed construction projects. They will be responsible for presenting program progress and critical constraints to senior leadership weekly and monthly, in additional to developing annual build plans, scaling headcount plans and contracted resources as needed to support business delivery. This role will strategize and oversee the development of inspection templates, quality control plans, and QA/QC procedures. In addition, they will oversee regional inspection reports, lead quality audits and region-wide system-level quality assessments to ensure compliance with IPQ standards. During construction and commissioning phases, they will coordinate team-wide resourcing and workplans across the region to ensure onsite execution roles are properly staffed, supporting technical oversight directly as needed across the portfolio. Additionally, the role will use quality metrics, observation trends, and lessons learned to continually improve the quality of our program, partnering with global peers to influence best practices in all AWS project globally, where possible. This position will include coverage of multiple inflight projects and quick timelines overseeing budgets of $5-10M per contract and resourcing plans for both internal and external contractors. Critical systems that require oversight in the AWS program include: - Medium and low voltage power systems - Generators - UPS - HVAC (Air Handlers / Exhaust Fans / VFD) - Chilled Water systems - Building Management Systems (BMS) - Electrical Power Monitoring Systems (EPMS) - Pumps and Hydronic systems - Building Shell/Structural/Envelope Systems - Site/Foundation/Utility Systems - Fire Life Safety (FLS) Systems

Requirements

• 10+ years of direct management, mentorship, leadership, and coaching of construction management or commissioning professionals experience
• 5+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience
• 5+ years of hiring, developing, and leading high-performing teams experience
• Experience in management of construction quality systems
• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science OR 10+ years of related quality control/quality assurance experience in critical infrastructure in lieu of a degree
• Experience directly constructing electrical engineering systems including large scale power distribution/generation gear and mechanical engineering systems including cooling systems
• Experience directly related to the quality control or construction of data centers, specifically large scale technical operations or large-scale data centers
• Experience with design or construction administration of a variety of electrical distribution systems ranging from low voltage to high voltage, including crimping and termination standards
• Understanding of general IBC, ASHRAE, and ASCE code requirements and technical resources, including industry quality standards (NETA, IEEE, NEC, etc.)
• Experience directly related to the design or construction of data centers, including knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers
• Ability and willingness to find creative and innovative solutions to improve quality outcomes and reduce defects with no impact on schedule and reliability

Responsibilities

• Hire and on-board new team members through coaching and/or other orientation practices and career development of team to meet business demands
• Understand the current capabilities of quality automation tools (Procore, inspection platforms) and confirm they are being utilized to the full benefit of the department and project
• Provide Monthly Business Review (MBR) reports to influence and/or support business decisions
• Monitor the IPQ team's performance in conducting inspections, tracking observations, and ensuring quality standards are met across all critical infrastructure systems and sub-systems
• Enhance skills, performance and development of all employees by sponsoring and promoting completion of training programs so that adherence to quality guidelines and specifications is ensured and work of the highest quality prevails
• Maintain safe and healthy work environment by following and enforcing established project procedures relating to safety, work permitting and work order systems; adhere to legal requirements
• Ability to build effective relationships with construction management, field engineering, commissioning, general contractors, electrical contractors, and vendor personnel
• Lead quality control initiatives to reduce equipment damage and electrical events
• Develop and implement inspection templates and quality control plans
• Oversee electrical quality program validations — crimping and termination — and other specialty technical quality assurance processes
• Coordinate quality handoffs with commissioning teams and construction management to data center operations teams

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager