The position serves as the first point of contact for new clients at the clinic, explaining available services and focusing on client engagement to access these services. The role involves completing health screenings, nursing assessments, and triaging healthcare needs for both new and ongoing clients. Participation in team meetings to develop care plans is essential, as is assisting clients in navigating the healthcare environment to ensure they receive appropriate care. The position also includes advocating on behalf of clients with healthcare providers and managed care organizations to ensure timely care, as well as assisting with coordination and access to services that address social determinants of healthcare outcomes. This includes providing transportation to healthcare appointments, identifying other needs that ensure access to healthcare, and assisting clients in obtaining access to housing and community resources. The role requires documenting tracking for appointments, medication, and other healthcare needs for assigned clients.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees