Integrated Behavioral Health Manager

Primary Health Solutions•Hamilton, OH

17d

About The Position

The Integrated Behavioral Health Manager leads and oversees behavioral health services embedded within healthcare clinics - combining clinical leadership, program management, staff supervision, and direct patient care. The role ensures behavioral health is seamlessly integrated into primary care or specialty workflows, supports team-based whole-person care, and helps deliver high-quality, coordinated behavioral health services to a diverse patient population. As a core member of the Behavioral Health Leadership Team, the IBHM champions a collaborative, “Cherokee integrated care model” and team-based care approach, ensuring behavioral health needs are identified early, addressed promptly, and managed in coordination with the clinical teams, care coordinators, and specialty behavioral health resources.

Requirements

Master’s degree (or higher) in a behavioral health discipline (e.g., Clinical Social Work, Counseling, Psychology, Counseling Psychology, or related field) from an accredited institution. Active, unrestricted licensure in the relevant behavioral health discipline per state of Ohio requirements
Minimum of 2 years of post-licensure clinical experience providing behavioral health services, ideally including experience in integrated care, primary care behavioral health, or collaborative settings.
Independently licensed within 6 months of hire.
Supervision certification within 1 year of hire.
Excellent communication, consultation, collaboration, and teamwork skills; ability to function as part of a multidisciplinary team (PCPs, nursing, care management, BH, community resources).
Strong organizational, administrative, and leadership skills; ability to manage program operations, oversee workflows, monitor quality, and support continuous improvement.
Comfort working with diverse patient populations, vulnerable communities, and individuals with co-occurring physical health, behavioral health, and social needs.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have the ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.
Skill with patients in lower socio-economic sectors of the community.

Responsibilities

Provide integrated behavioral health services (assessment, brief interventions, follow-up) ensuring the IBH Manager remains connected to patient care and care model fidelity.
Participate in program planning, development, and evaluation for the integrated behavioral health service line
Oversee the integration of behavioral health services into primary care and specialty care setting.
In collaboration with Chief Health Officer, Quality and Operations departments develop or refine policies, procedures, standards of care, workflows, and referral pathways to support integrated BH services and efficient collaboration between care teams.
Participate actively in interdisciplinary team meetings to develop standards of care.
In coordination with the Director of Behavioral Health, oversee quality assurance and key performance indicators e.g., productivity, patient clinical metrics, transitions of care.
In coordination with Student Program Coordinator, participate actively ensures successful student/preceptor program.
Provide supervision, mentorship, and ongoing training to behavioral health clinicians.
Conduct staff performance evaluations, participate in hiring/onboarding/off boarding (in coordination with HR), and support professional development and retention strategies.
Collaborate with leadership on service capacity planning, productivity targets, scheduling, and resource allocation to sustain a financially viable integrated BH program.
Driving results by taking initiative, managing execution, and holding self and others accountable to achieve goals, even in challenging circumstances.
Understanding the business from the customer’s perspective, using data to make informed decisions, and ensuring timely decisions that advance the organization.
Engaging people through effective communication and building collaborative relationships across the organization.
Holding oneself accountable by fostering trust, demonstrating self-awareness and self-development, and remaining flexible and adaptable.
Maximize contribution to ensure meeting company strategic goals, key performance indicators or initiatives.