Coordinator, IBH-Masters

SACRAMENTO NATIVE AMERICAN HEALTH CENTER INC•Sacramento, CA

9d•$31 - $33

About The Position

The Integrated Behavioral Health (IBH) Coordinator-MSW reports to the Behavioral Health Program Manager and is responsible for attending to clinic crisis and support referral management to included but not limited to patient engagement, consents, provider match etc... The IBH Coordinator- MSW may also support the patient and care team in establishing behavioral norms for the continued care relationship. The IBH Coordinator-MSW contributes equally to the patient care team through case consultation, patient advocacy, and collaborative team meetings with Clinical staff.

Requirements

Excellent computer skills, preferably with Windows, including Microsoft Office Suite
Excellent telephone and communication skills
Must possess excellent organizational, writing, and verbal skills.
Ability to work independently, set priorities, and work well under pressure.
Ability to maintain a high degree of confidentiality.
Ability to demonstrate superior professionalism when dealing with patients, subordinates, colleagues, community members and vendors.
Master’s degree or higher
Experience with brief interventions, such as Motivational Interviewing.
Training in de-escalation techniques

Nice To Haves

Master’s in social work preferred
1+ year working in mental health.
Knowledge of common issues facing the clinic population
Experience with Nextgen or other electronic health record system.
Knowledge of Third Party and/or FQHC billing.
Experience in an FQHC setting
Knowledge of traditional, cultural, and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally, ethnically, and financially diverse populations.

Responsibilities

Provides brief, problem, and solution-focused interventions to address primary mental health concerns and/or supports behavioral changes to improve outcomes.
Patient De-escalation
Provides patients with support, instruction, and modeling for behavior befitting the clinic setting and most likely to encourage mutually respectful care.
Identifies high-risk, high-needs patients for greater attention to whole-person care and health improvement planning.
Performs risk assessment and crisis management, including evaluation and referral to Emergency Services for patients who are suicidal, homicidal, or experiencing intimate partner violence.
Documents all patient interactions in the Electronic Health Record according to agency procedures and timelines.
Provides patients with support, instruction, and modeling for behavior befitting the clinic setting and most likely to encourage mutually respectful care.
Identifies high-risk, high-needs patients for greater attention to whole-person care and health improvement planning.
Makes referrals to specialty mental health and other specialty services within the agency as appropriate including but not limited to Pathways Whole Person Care Program.
Assists patients with tasks associated with community functioning, such as filling out paperwork for public benefits, referral to higher level of care and supportive programming, vocational rehab, social support, housing, food, and clothing closets, etc.
Assists with data collection and other duties as assigned by Behavioral Health Leadership team.
Actively participates in internal quality improvement teams.
Works with members proactively to support quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.
Complies with all state and federal laws and regulations, as they pertain to position including HIPAA, sexual harassment, Scope of Practice, OSHA etc.
Other duties as assigned.