Intake Worker

The Salvation Army USA Central TerritoryMadison, WI
104d

About The Position

The Intake Worker for Dane County will provide support to the Social Services Director by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere. The role involves conducting intake interviews of incoming residents into shelter, assigning a proper room and distributing needed bedding and personal items, and providing necessary supervision of shelter and residents, assuring that rules and policies are being followed. The Intake Worker will also maintain an awareness of client needs, answer telephone calls, clean shelter areas as necessary, prepare snacks for shelter residents, oversee lunch and dinner preparations in the dining room, review log book and update entries as needed, perform room inspections, distribute medications as needed, and supervise volunteers and community service workers when assigned.

Requirements

  • High school diploma or equivalent
  • Experience working with the homeless population desirable

Responsibilities

  • Conducts intake interviews of incoming residents into shelter
  • Assigns a proper room and distributes needed bedding and personal items
  • Provides necessary supervision of shelter and residents, assuring that rules and policies are being followed
  • Maintains an awareness of client needs
  • Answers telephone calls, taking messages when appropriate
  • Cleans shelter areas as necessary
  • Prepares snacks for shelter residents
  • Oversees lunch and dinner preparations in dining room
  • Reviews log book and updates entries as needed
  • Performs room inspections
  • Distributes medications as needed
  • Supervises volunteers and community service workers, when assigned

Benefits

  • Competitive Salary
  • Flexible schedules and a casual dress environment
  • Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
  • Tuition reimbursement
  • Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
  • Insurance benefits: excellent health, dental, vision, life, disability
  • Discounts available for pet insurance, auto insurance, and home insurance
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