Intake Unit Manager

Chester County, PA • Government Services Center, PA

71d

About The Position

The Intake Unit County Casework Manager II is responsible for administering the Intake Unit. This unit is responsible for responding to allegations of Abuse and Dependency as defined by the Child Protective Services Law and the Juvenile Act. A person in this position is expected to demonstrate the System of Care Practice Model which maximizes all resources around an individual or family. This system of care includes child and adult serving agencies and community partners that join with an individual or family to meet their goals.

Requirements

• Four years of experience in public or private social work which included two years in a public welfare program including two years in a supervisory capacity; and a Bachelor's degree from an accredited college or university which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice or other related social sciences.
• An equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice or other related social sciences.
• Must have a valid driver's license and use of a private vehicle.

Nice To Haves

• Master's degree from an accredited college or university in Social Work, Social Science or equivalent.
• Minimum of five years of experience in Public Child Welfare or related field.
• At least three years of supervisory experience in a public / private child welfare setting.
• At least one year of management experience.
• Department of Public Welfare Supervisory Certification.
• Excellent organizational and time management skills.
• Ability to maintain confidential information and handle confidential matters.
• Treats others with respect and consideration regardless of their status or position.
• Strong knowledge of County of Chester policies and procedures.
• Easily adapts to changes in the work environment.
• General understanding of Human Resources guidelines.
• Ability to establish priorities and carry tasks to completion.
• Excellent listening skills.

Responsibilities

• Ensure the overall provision of and compliance with both the Child Protective Services Law and the Juvenile Act.
• Manage and coordinate activities of social service agency staff.
• Provide direct supervisory and administrative responsibility for casework managers.
• Ensure that each intervention with families meets all applicable child welfare laws and regulations.
• Administer all personnel actions within the unit (conduct interviews, performance reviews, disciplinary actions, etc.).
• Train and motivate employees.
• Participate in administrative review meetings, summary planning disciplinary reviews, and critical or corrective personnel actions.
• Assist with the development and implementation of new policies and procedures.
• Prepare and administer the county budget for the unit.
• Complete required state, county and departmental reports.
• Ensure compliance with all county and departmental policies and procedures.
• Participate in local, state and regional meetings related to child welfare.
• Chair and or participate on committees.
• Maintain a professional public image in accordance with county and departmental policy.
• Perform other duties, tasks and special projects, as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree