Intake Specialist

Manuel Diaz Law Firm PCFort Worth, TX
67d

About The Position

Manuel Diaz Law Firm, PC. is looking for an ambitious, dedicated, outgoing, and passionate Bilingual (Spanish) Intake Specialist to join our team. The Intake Specialist will provide a broad spectrum of sales and customer service under the supervision of an Intake attorney. Manuel Diaz Law Firm, P.C.’s mission is to establish a dedicated client relationship by providing the highest quality legal representation and an exceptional client experience. Our values are to treat others as you want to be treated, positive mental attitude, and go above and beyond.

Requirements

  • Excellent customer service skills
  • Excellent sales and negotiation skills
  • Computer literacy (Microsoft Word, Outlook and Excel; Adobe Acrobat)
  • Proficiency in English and Spanish
  • Excellent secretarial and organizational skills
  • Ability to juggle multiple activities and work under pressure

Responsibilities

  • Conduct potential client consultations
  • Manage client interaction to facilitate communication
  • Locate and develop relevant case information
  • Type up and file basic legal documents and correspondence
  • Assist team in gathering documents from clients
  • Answer and direct phone calls
  • Maintain and conduct contact lists of potential clients for follow-ups

Benefits

  • Health Insurance
  • Dental insurance
  • Vision insurance
  • Supplemental insurance
  • Life insurance
  • STD/LTD coverage
  • Paid time off
  • 401 (k)
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