Intake Specialist
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About The Position
The Intake Specialist at AdaptHealth plays a crucial role in ensuring that patients receive the medical equipment and services they need in a timely and efficient manner. This position involves a variety of responsibilities that are essential for maintaining the quality of service provided to patients. The Intake Specialist is responsible for accurate and timely data entry, which is critical for processing referrals and ensuring that all necessary documentation is completed and routed correctly. This role requires a strong understanding of inventory and services, as well as the ability to communicate effectively with referral sources, physicians, and patients. In addition to data entry, the Intake Specialist must be adept at utilizing technology to notate patient information and communication. This includes navigating multiple online EMR systems to obtain applicable documentation and ensuring compliance with payer guidelines. The Intake Specialist must also be able to communicate financial responsibilities to non-Medicaid patients, collect payments, and document these transactions accurately in patient records. The position requires a high level of attention to detail and the ability to analyze and problem-solve effectively. The Intake Specialist's schedule may vary based on the needs of the branch, and the role may involve collaboration with local branch leadership and the sales team to ensure that appropriate services are provided. This position is vital for facilitating the referral process and ensuring that patients receive the necessary equipment and services in a timely manner, ultimately contributing to the overall mission of AdaptHealth to empower patients to live their best lives out of the hospital and in their homes.
