Intake Specialist - Coolidge, AZ (Pinal Hispanic Council)

Intermountain CentersCoolidge, AZ
14d

About The Position

The Intake Specialist is responsible for all aspects of the initial assessment of members including interviewing, gathering data for a comprehensive psychosocial assessment, making a clinical diagnosis, and completing the interim service plan. The Intake Specialist also assists with completing SMI Determinations, substance use assessments, and crisis intervention. Interacts professionally and clearly and in a timely manner with internal and external customers and other community professionals.

Requirements

  • Minimum 18 years of age.
  • Arizona Driver’s License, 39-month Motor Vehicle Report and proof of vehicle registration and liability insurance that meets insurance requirements, if required for position.
  • Must possess and maintain Level 1 fingerprint clearance throughout employment.
  • CPR and First Aid certification, if required
  • Initial current negative TB test result, if required (Employer provides)

Nice To Haves

  • Completion of a Master’s Degree in Social Work, Counseling, Therapy, Psychology, or Education from an accredited school highly preferred; Or completion of a related Bachelor’s degree program and two years full time work experience in the behavioral health field or a non-related bachelor’s degree with four years of full-time experience in the behavioral health field.
  • Arizona Licensure (LISAC, LMSW, etc.) highly preferred.

Responsibilities

  • Conducts a comprehensive psychosocial assessment and makes treatment recommendations, summarizes primary presenting issues, identifies child/family strengths, and formulates a diagnosis based on this initial interview.
  • Builds rapport and credibility simultaneously with members. Relates to variety of individuals with warmth, empathy, and acceptance.
  • Develops interim service plans that identify the next steps taken after intake by the provider and person/family, and what issues are to be addressed for ongoing assessment.
  • Provides effective crisis assessment including the following of program triage protocol, arranging for emergency psychiatric evaluation/hospitalization as indicated by protocol, provides for follow-up, normalizes situation, discusses options and handles situation calmly.
  • Conducts educational activities that promote member understanding of treatment services, including therapy, behavior management, psychiatric evaluations, medication, diagnosis, parenting skills.
  • Performs duties with knowledge and skill in group processes, establishes group commitment to common goals, establishes an environment of mutual respect and understanding.
  • Performs duties using knowledge and skill in assessment and diagnosis utilizing DSM-V criteria.
  • Understands human development, family life cycles and demonstrates application of this knowledge in assessment and diagnosis.
  • Maintains clinical records in a timely manner according to standards.
  • Attends all intake department staff meetings, participates in the process of improving admissions procedures, and in assessing the quality and effectiveness of intake services.
  • Participates in in-service training and other educational opportunities as required and as time and resources permit.
  • Completes SMI Determinations for new enrolled members and existing members.
  • Assists with crisis intervention techniques.
  • Performs other duties as assigned by the Program Director.
  • Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI.
  • Performs other related duties as assigned or necessary as they relate to the general nature of the position.
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