Intake Specialist

Naqvi Injury Law • Henderson, NV

102d

About The Position

Naqvi Injury Law is searching for a dependable and trustworthy Intake Specialist who possesses a positive, can-do attitude. This position entails answering calls and meeting with prospective clients to gather pertinent details and lay the foundation of their case. In this critical role, you will be the first impression that a potential client has of our firm and therefore must exude a cheerful and confident attitude while providing world-class customer service. A successful Intake Specialist is comfortable asking challenging questions while displaying high levels of patience, common sense and poise.

Requirements

• Stellar customer service skills.
• Previous experience in personal injury law is preferred.
• Excellent organizational skills.
• Excellent verbal and written communication skills.
• Ability to be an excellent and empathetic listener.
• Keen attention to detail.
• Previous call center experience is helpful.
• Current Nevada Notary is helpful.

Responsibilities

• Answer calls and meet with prospective clients to gather pertinent details.
• Provide a positive first impression of the firm.
• Exude a cheerful and confident attitude.
• Deliver world-class customer service.
• Ask challenging questions while maintaining patience and poise.

Benefits

• Medical, dental, and vision insurance.
• Employee's medical premiums are paid by the company.
• Life Insurance.
• 401K.
• Paid Time-Off.
• Holiday Pay.

What This Job Offers

• Number of Employees: 11-50 employees