INTAKE SPECIALIST / RECEPTIONIST (On-Site #00121) - Trinidad
About The Position
Are you looking to find personal and professional fulfillment? At Crossroads Turning Points (CTP), our employees can make a difference every day by helping people facing substance use and mental health challenges build healthy lifestyles that support long-term recovery. Our dedicated team provides personalized care to create an environment that supports healing for everyone who walks through our doors. This position provides clerical support to the assigned location. All positions require pre-employment drug screening, TB test, and background checks.
Requirements
- Requires a minimum of a High School Diploma or GED.
- The ability to obtain CAT or similar credentials, such as the Behavioral Health Assistant certification, within 18 months of the hire date.
- Previous experience working in an office setting.
- Computer literate, able to type 40 words per minute. Solid customer service skills.
- Must maintain a professional appearance. Must have a valid driver’s license and insurance.
- CPR and first-aid certification (initial training and renewals paid for by CTP).
Responsibilities
- Composes and types routine correspondence, including admission/discharge summaries. Copies correspondence as needed. Prepares outpatient and DUI patient files.
- Answers, screens, directs phone calls to staff, takes messages, and schedules appointments.
- Welcomes visitors and guides them to the correct person. Collects patient fees and prepares tally sheets.
- Provide relevant information on current and former patients to counselors, the court, probation, and parole personnel.
- Maintains the DUI/Outpatient Library and assigns videos to counselors upon request.
- Sorts and routes incoming and interoffice mail. Prepares outgoing mail.
- Maintains petty cash while on duty.
- Assist with intakes for treatment services.
Benefits
- Medical.
- Dental & Vision Insurance.
- Eight (8) Paid Holidays.
- Two (2) Paid Administrative Holidays.
- Career Advancement.
- Retirement 401K with employer match up to 5%.
- Many other benefits (free and optional).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
