Intake Specialist (LPN Required)

Caregivers•Indianapolis, IN

2d•Hybrid

About The Position

Caregivers, Inc. is a trusted home health agency committed to delivering high-quality, compassionate care. We are seeking an experienced Licensed Practical Nurse (LPN) to join our team as an Intake Specialist. This role is critical to ensure timely, accurate admissions and strong communication between referral sources, patients, and clinical staff. Position Summary The Intake Specialist (LPN) manages the intake and referral process from initial referral through Start of Care. This position requires strong clinical knowledge, attention to detail, and the ability to coordinate efficiently in a fast-paced home health environment. While local in-office candidates are preferred, remote candidates will be considered based on experience and qualifications.

Requirements

Active LPN license (required)
Knowledge of Medicare, Medicaid, and insurance authorization processes
Strong organizational and time-management skills
Excellent verbal and written communication skills
Ability to manage multiple referrals simultaneously
Proficiency with EMR systems and Microsoft Office

Nice To Haves

Home health experience strongly preferred
Intake, admissions, or care coordination experience preferred

Responsibilities

Receive, review, and clinically screen referrals from hospitals, physicians, facilities, and community partners
Verify patient eligibility, insurance coverage, and required documentation
Coordinate and schedule Start of Care (SOC) visits with clinical staff
Communicate professionally with referral sources, patients, families, and internal team members
Accurately enter and maintain patient information in the EMR
Track referral status and follow up to ensure timely admissions
Ensure compliance with Medicare, Medicaid, and agency intake requirements
Collaborate with clinical, billing, and administrative teams to support continuity of care