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Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers. This role is responsible for providing superior customer service and support to our customers and travel advisors during the claim submission process as well as supporting the Claims Department to achieve service goals and established KPI's. The Intake Specialist, Claims, serves as a customer advocate in all interactions by providing an exceptional customer experience that differentiates TII from our competitors. This is a 100% remote position. The Intake Specialist, Claims role will report to the Claims Supervisor, Operations.