Child & Family Intake Specialist - CF002

Native American Rehabilitation Assoc. of the NW•Gresham, OR

6d•$22 - $26•Onsite

About The Position

The Child and Family Mental Health Intake & Authorization Specialist will provide telephone triage, eligibility screening, scheduling, referrals, and follow up for clients requesting mental health services at NARA NW. Position assures priority access for American Indian/Alaska Native clients while meeting contractual mandates and provides short term stabilization and/or referral to NARA programs and resources.

Requirements

Must be a certified Qualified Mental Health Associate, QMHA with MHACBO Board, Peer Wellness Specialist, PWS or Peer Support Specialist, PSS with the state.
2 years mental health experience working with both child and adults and have knowledge of addiction.
Must have exceptional interpersonal, verbal, and written communication skills and superior organizational, multi-tasking, & prioritization skills.
Requires flexibility, confidentiality, a high level of accuracy and attention to detail, and the proven ability to work professionally and collaboratively in a fast-paced team environment.
Requires working knowledge of MS Word and Excel and ability to learn other data systems as needed.
Ability to maintain professional boundaries with clients, the community, and other staff members.
Work collaboratively with clients, other NARA staff, team members, and to treat everyone with respect and dignity at all times.
Ability to pass a pre-employment or for cause drug tests.
Ability to pass criminal background and DMV checks.

Nice To Haves

Prior scheduling, intake, crisis, and triage experience a plus.
Experience working within the Native American/Alaska Native community is considered a plus.

Responsibilities

Provides administrative assistance and other program support, including handling client referrals, assisting clients with paperwork, tracking and monitoring client charts and paperwork, ETO data entry, and other support as assigned.
Must be able to maintain effective organizational structure as well as develop systems, processes, and procedures to provide high quality services to children and families.
Assist with documentation and reporting as required by county, state, federal grants, and funding.
Assist with maintaining compliance with federal regulations and ensure productive communication with all partners.
Prepare reports for grant and contract compliance.
Collaborate around ongoing development with the NARA system of care.
Act as a liaison between Child and Family Services and other NARA programs and the community.

Benefits

14 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples’ Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25th!
Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire.
Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
14 Paid Holidays (Listed Above)
13 Paid Days of Sick Time
13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
$50,000 Life Insurance & AD&D
Short Term and Long-Term Disability
Flexible Spending Account
Health Spending Account
401(k) with 4% Match
Employee Assistance Program
Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC