Intake Specialist/Case Aide

Diakon Lutheran Social Ministries • York, PA

117d

About The Position

Diakon is one of the premier employers in Pennsylvania and Maryland. We are a non-profit organization which includes Diakon Child, Family, and Community Ministries and Diakon Affordable Housing. The position involves assisting in the coordination of case management services for clients' educational, therapeutic, medical, and placement needs. The role ensures that the intake process is streamlined and clear to all involved while working closely with all team members to meet intake and discharge timelines. The individual will assist program staff by aiding in the documentation and communication process for clients and will be primarily responsible for assisting in the daily tasks to ensure that case management services are provided to youth in a timely manner. The position also involves organizing and attending arranged intakes for the local site to ensure all staff and clients are apprised of the intake process, as well as supporting staff in supervising, transporting, and communicating with unaccompanied children (UC) as assigned.

Requirements

• Bachelor's degree in Human Services or related field of study from an accredited college is preferred.
• At least one (1) year of experience in the child welfare field working with children and/or adolescents.
• Bilingual Spanish/English fluency is preferred.

Responsibilities

• Assist in the coordination of case management services for clients' educational, therapeutic, medical, and placement needs.
• Ensure the intake process is streamlined and clear to all involved while working closely with all team members to meet intake and discharge timelines.
• Assist program staff by aiding in the documentation and communication process for clients.
• Primarily responsible for assisting in the daily tasks to ensure that case management services are provided to youth in a timely manner.
• Organize and attend arranged intakes for the local site to ensure all staff and clients are apprised of the intake process.
• Support staff in supervising, transporting, and communicating with UC as assigned.

Benefits

• Day 1 Benefits include medical, dental, vision, and prescription drug coverage.
• Tuition Assistance - up to $15,000 annually.
• Paid Time Off.
• 401(k) plan with employer match.
• Voluntary short-term disability.
• Long-term disability.
• Life insurance.
• Referral bonuses of up to $3,000.
• Excellent training through a comprehensive paid general orientation including customer service training.
• Continuing training and education.
• Career advancement opportunities.
• Staff appreciation and special events.
• Discretionary emergency fund for staff members during critical times.
• Love of Thy Neighbor Fund providing per-day living expense and matching up to five PTO days for approved service or mission trips with other nonprofit organizations.

What This Job Offers

• Industry: Nursing and Residential Care Facilities
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees