Intake/Scheduling Coordinator (Entry Level 1) - San Francisco

Health Link•San Francisco, CA

23d•$47,000 - $56,000•Onsite

About The Position

At Health Link, we believe exceptional care begins with an exceptional team. We proudly serve the San Francisco Bay Area with compassionate, patient-centered home health services- and we’re growing. We’re currently seeking an Intake & Scheduling Coordinator to join our dynamic San Francisco office. If you’re a natural communicator, highly organized, and thrive in a fast-paced healthcare environment- we’d love to meet you! In this vital role, you’ll help patients begin their care journey and stay on track with scheduled visits. Acting as the liason between hospitals, providers, patients and our clinical team, you’ll ensure an efficient, compassionate, and well-coordinated intake and scheduling process. You’ll also support relationship-building with community partners.

Requirements

Positive, proactive mindset with a strong sense of ownership
Excellent written and verbal communication skills
Detail-oriented and highly organized
Comfortable managing shifting priorities in a team setting
Comfortable navigating software systems and learning new technology
Strong organizational and interpersonal skills is a must

Nice To Haves

Experience in healthcare, scheduling, customer service or referral coordination preferred.
Home health or hospice experience is a plus, but not required
Familiarity with medical terminology is a bonus

Responsibilities

Coordinate incoming referrals from hospitals, facilities, and providers
Accurately collect and enter patient information
Communicate with patients and families about services, scheduling, and care start dates
Work closely with the clinical team to assign and schedule visits
Partner with our community liaisons to support timely admissions and promote strong partnerships
Troubleshoot scheduling challenges and ensure continuity of care