Intake/Scheduling Coordinator - Home Health

Interim HealthCare - Treasure Coast•Port Saint Lucie, FL

12h•Onsite

About The Position

At Interim HealthCare, we are committed to providing compassionate, high-quality home care—and that starts with a strong, organized, and responsive office team. We are seeking a full-time Intake/Scheduling Coordinator to join our Port St. Lucie office. This dual-role position is essential in ensuring that patients receive timely and well-coordinated care while supporting our clinical teams and office operations. Our Intake/Scheduling Coordinators enjoy some excellent benefits: Pay Rate: $24.00 per hour Full Time in Office Make a positive impact in the lives of others through the work you do Family-oriented culture that promotes work-life balance Tuition discounts through Rasmussen University PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits

Requirements

Associate’s degree or equivalent experience in a healthcare or administrative field.
Minimum of 1 year of experience in a home health setting; experience with intake and scheduling required.
Familiarity with state and federal home care standards and regulations.
Excellent oral and written communication skills, with the ability to collaborate effectively with both clinical and administrative staff.
Strong organizational skills, attention to detail, and proficiency with scheduling systems and computer software.
Ability to multitask and thrive in a fast-paced, team-oriented environment.

Responsibilities

Collaborate with Clinical Managers to maintain quality and operational standards, ensuring patients receive the care they need, when they need it.
Coordinate and maintain efficient schedules for clinical staff, matching caregiver availability with patient needs while balancing continuity of care and employee well-being.
Support the intake process by documenting referrals, staffing orders, and job assignments with accuracy and urgency.
Verify client insurance and payer eligibility, ensuring timely and compliant service initiation.
Maintain up-to-date employee files, including verification of credentials, background checks, and other documentation.
Assist with key office functions such as marketing support, payroll processing, and collections.
Handle high-volume calls with professionalism and empathy, supporting patients, caregivers, and families.
Complete other assignments as requested by leadership.