Anchor Health Home Care-posted about 1 year ago
$52,000 - $58,240/Yr
Full-time • Entry Level
Ambulatory Health Care Services

The Intake Representative at Anchor Health Home Care plays a vital role in guiding families through the initial steps of their healthcare journey. This position focuses on engaging with potential clients, particularly mothers, to explain services and facilitate a smooth transition to care providers. The role emphasizes strong communication and sales skills, as well as the ability to build relationships with clients and internal teams.

  • Conduct initial sales pitches to warm leads, engaging families and organizations to introduce them to our services.
  • Enroll patients and aides in our programs, ensuring a smooth and efficient onboarding process.
  • Communicate effectively with both external clients (CHHA, patients, families) and internal departments (HR, coordination teams).
  • Process authorizations and coordinate hand-offs to other departments to ensure timely service delivery.
  • Collaborate with HR and recruiting to ensure alignment and clarity of responsibilities.
  • Bilingual in Spanish and English.
  • Strong sales abilities with a focus on relationship-building.
  • Ability to take initiative and demonstrate responsibility in managing tasks.
  • Proficient in Microsoft Office Suite and able to learn new software, such as Bolt, HHA Exchange, and Medchek.
  • Excellent communication and empathy skills, able to connect with clients and understand them.
  • Experience in sales is preferred.
  • Experience in a medical office setting.
  • Customer retention skills.
  • Health insurance
  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Employee discount
  • Professional development assistance
  • Referral program
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