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The Intake Representative role at UnitedHealth Group involves providing first-line intake telephone coverage for Utilization Management customers regarding prior authorization, pre-determination, or pre-certification for medical, surgical, and pharmacy reviews. This position is essential in connecting individuals with the necessary care and resources, contributing to improved health outcomes and advancing health equity on a global scale. The role requires flexibility to work full-time hours, including potential overtime, and offers the opportunity to telecommute from anywhere in the U.S.