Intake Experience Optimization Consultant

EDEN HEALTH INTERNATIONAL INC•Denver, CO

5d•$40 - $50•Remote

About The Position

Eden is seeking an external Intake Experience Optimization Specialist to lead the end-to-end optimization of its intake and onboarding flows, including multi-step questionnaires, eligibility logic, account creation handoffs, checkout transitions, and related user journeys. In this role, you will operate as the accountable owner of funnel performance—identifying drop-off points, forming and prioritizing hypotheses, translating insights into clear technical requirements, validating measurement frameworks, and partnering cross-functionally to deliver high-impact improvements with speed and precision. The primary objective of this engagement is to diagnose, architect, and optimize Eden’s digital intake and onboarding funnels to drive measurable conversion gains. This includes leveraging technical performance enhancements, rapid A/B testing, and systematic removal of UX friction to create a seamless progression from initial user interest through medical eligibility. This is a results-driven engagement. You will function as an independent subject matter expert, responsible for defining the strategic roadmap and technical specifications for Eden’s intake ecosystem, while maintaining full autonomy over your methodologies and professional toolset.

Requirements

4+ years of hands-on CRO, product optimization, growth, or funnel operations experience, with meaningful wins in multi-step digital flows.
Direct experience optimizing onboarding flows, application flows, quizzes, or questionnaires.
Consumer, SaaS, fintech, e-commerce, or telehealth experience all welcome.
Strong analytics fluency with Mixpanel or equivalent, GA4, funnel analysis, cohort segmentation, and experiment readouts.
Experience running experiments in VWO or a similar testing platform.
Comfort collaborating in React.js environments and working from implementation requirements, QA criteria, and instrumentation plans.
High ownership, speed, and attention to detail, especially around QA, branching logic, and measurement accuracy.

Nice To Haves

Experience with GTM, data layer concepts, Segment, BigQuery, SQL, or BI tools such as Looker or Tableau.
Experience working on regulated or logic-heavy user flows where accuracy, validation, and auditability matter.
Experience partnering with engineering, analytics, design, and operations teams in a high-velocity environment.
Familiarity with session replay, heatmapping, and diagnostic tooling used to support conversion analysis.