Intake Data Manager

Finch Legal•New York, NY

7d•$50,000 - $60,000

About The Position

As an Intake Data Manager you'll own the accuracy, completeness, and flow of all incoming case data. This role sits at the front of the funnel—ensuring every case is set up correctly from day one and ready to move quickly through the system. You’ll play a critical role in maintaining a clean, reliable Case Management System by validating, structuring, and updating intake data in real time. If you’re detail-oriented, process-driven, and thrive in fast-paced environments where precision matters, this role is for you.

Requirements

Have a proven track record in task management, or a related field
Have strong attention to detail—you catch what others miss
Can move quickly without sacrificing accuracy
Are comfortable working across multiple systems and tools
Are highly organized with strong process discipline
Communicate clearly and collaborate well across teams
Are adaptable and open to evolving workflows and systems

Responsibilities

Own Intake Data Accuracy: Review, validate, and enter new case information (client details, incident data, documentation) with a high level of precision.
Set up cases for success: Ensure every new case is properly created, structured, and aligned with firm standards
Manage in real time: Process intake updates quickly to keep cases moving without delays
Maintain consistency across systems: Ensure alignment between intake tools, Finch, and partner firm systems
Identify and resolve issues early: Partner with intake and operations teams to flag and fix missing or inconsistent data
Keep clean records: Document updates and changes to maintain transparency and auditability
Continuously improve processes: Look for ways to increase speed, accuracy, and efficiency in intake workflows