Intake Counselor

Dallas Behavioral Healthcare Hospital•Desoto, TX

19d

About The Position

All Shifts Available The Intake Clinician’s primary role is to assess the needs of walk-in clients and phone callers and ensure their referral to the service or resource to best address those needs. Duties include but are not limited to: Assist administration, physicians and clinical staff in the assessment of pending admits and coordination of services. Plan, coordinate and evaluate direct and indirect facility assessments and client admissions making decisions concerning the level of care for treatment. Direct the screening of potential patients for admission into the program and initiate the integrated assessment process. Identify and address safety concerns to ensure the safety of patients and service providers. Make decisions concerning the level of care for treatment.

Requirements

Minimum of 2 years clinical experience, preferably in a behavioral healthcare setting, phone triage, tele-health or case management or combination of education and experience. Inpatient experience preferred.
Master’s Degree in a relevant field (e.g., social work, counseling, marriage and family therapy, psychology)
Licensed to practice in the State of Texas as a LMSW, LCSW, LPC or LPC-I
Advanced knowledge and clinical skills in diagnosis and treatment of mental health
Knowledgeable of patient rights and laws pertaining to mental health.
Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel and the ability to type a minimum of 30 words per minute.
Must have excellent listening skills with a pleasant demeanor that encourages and engages others.
Outstanding communication (written and oral ) skills, assessment and intervention skills.
Persuasive manner and skills in overcoming denial and resistance to treatment.
Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.
Ability to empathetically relate to people.
Must be able to multi-task, prioritize with strong time management skills.
Must successfully pass background check, drug screen, physical and be able to provide positive employment references.
With or without reasonable accommodations, must be able to stoop, kneel, crouch, reach, stand for sustained period of time, walk, pull, lift, raise and move objects from position to position (up to 50 lbs), finger grasp; feel sizes, shapes, temperatures, and textures; express or exchange ideas orally and potentially loudly, accurately, or quickly; visually detect, determine, perceive, identify, recognize, judge, observe, inspect, assess; perceive the nature of sound with or without correction; perform repetitive motions of the wrist, hands, or fingers.

Nice To Haves

Inpatient experience preferred.

Responsibilities

Assess the needs of walk-in clients and phone callers and ensure their referral to the service or resource to best address those needs.
Assist administration, physicians and clinical staff in the assessment of pending admits and coordination of services.
Plan, coordinate and evaluate direct and indirect facility assessments and client admissions making decisions concerning the level of care for treatment.
Direct the screening of potential patients for admission into the program and initiate the integrated assessment process.
Identify and address safety concerns to ensure the safety of patients and service providers.
Make decisions concerning the level of care for treatment.