Intake/ Call-center- Licensed Clinician and Counselors

Georgetown Behavioral Health Institute • Georgetown, TX

6d

About The Position

We are recruiting for Full Time Intake Counselors/Clinicians for both day, night, and weekend shifts. When applying for this position, please indicate your preferred availability. The Intake Counselor/Clinician’s primary role is to assess the needs of walk-in clients and phone callers and ensure their referral to the service or resource to best address those needs.

Requirements

• Licensed to practice in the State of Texas as a LMSW, LCSW, LPC or LPC-I is required
• Minimum of 2 years clinical experience, preferably in a behavioral healthcare setting, phone triage, tele-health or case management or combination of education and experience. Inpatient experience preferred.
• Master’s Degree in a relevant field (e.g., social work, counseling, marriage and family therapy, psychology)
• Advanced knowledge and clinical skills in diagnosis and treatment of mental health.
• Knowledgeable of patient rights and laws pertaining to mental health.
• Must have excellent listening skills with a pleasant demeanor that encourages and engages others. Outstanding communication (written and oral) skills, assessment and intervention skills. Persuasive manner and skills in overcoming denial and resistance to treatment.
• Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium. Ability to empathetically relate to people.
• Must be able to multi-task, prioritize with strong time management skills.
• Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel and the ability to type a minimum of 30 words per minute.

Nice To Haves

• Bi-lingual (English/Spanish) preferred
• Inpatient experience preferred.

Responsibilities

• Assist administration, physicians and clinical staff in the assessment of pending admits and coordination of services.
• Plan, coordinate and evaluate direct and indirect facility assessments and client admissions making decisions concerning the level of care for treatment.
• Direct the screening of potential patients for admission into the program and initiate the integrated assessment process.
• Identify and address safety concerns to ensure the safety of patients and service providers.
• Make decisions concerning the level of care for treatment.

Benefits

• Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees