Intake Coordinator

Avenues Recovery•Covington, LA

1d•Onsite

About The Position

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across six states. With an unrivaled, evidence - based clinical curriculum and highly individualized care, Avenues continues to set new standards in the world of addiction treatment. Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the lives of thousands to date. But our secret superpower is our people. If you are a talented, passionate clinician looking to make a real difference in the recovery community, the Avenues family warmly welcomes you! Avenues Recovery Detox and Drug Rehab Center is a residential facility offering drug and alcohol medical stabilization and inpatient rehabilitation services. With an unparalleled clinical program and experienced and passionate staff, each client is given the best possible chance to achieve lasting sobriety. Townsend employs doctors, nurses, nurse practitioners, therapists, group facilitators and behavioral health technicians - all of whom are 100% invested in each client and consistently deliver care in a most compassionate and dignified manner. Our facility is spacious, fresh, and inviting, and allows clients to engage in every part of their treatment under one roof. The atmosphere is one of genuine warmth, acceptance and growth, and encourages each person to shed their layers and slowly rediscover themselves - and thus begin their recovery journey. Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:

Requirements

High School Diploma or GED required
Minimum one year experience in treatment industry preferred
Exceptional oral and written communication skills
Excellent collaborative and interpersonal skills
Keen judgement and acute observational skills

Responsibilities

Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
Communicate program features, services, and any requested information to those interested in treatment