Intake Coordinator - PRN

Heart to Heart HospiceLeague City, TX
4d

About The Position

We are looking for a compassionate, talented and experienced Intake Coordinator that is experienced in customer service and eager to join an exciting organization.

Requirements

  • Degree in health care or related field preferred
  • At least three (3) to five (5) years of experience in health care, preferably in hospice operations
  • Admissions/Intake and customer service experience
  • Valid Driver’s License and Automobile Insurance
  • Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices
  • Experience with EMR software

Responsibilities

  • Direct all daily patient referral and intake operations including participating in the establishment and implementation of intake policies
  • Initiate chart into EMR and maintain workflow
  • Maintain census, pending admissions, red flag, journey’s end and care plan meetings on stand up board
  • Ensure compliance with all state, federal and CHAP as applicable referral/intake regulatory requirements
  • Establish and maintain positive working relationships with current and potential referral sources, build and monitor community and customer to enhance perceptions of Heart to Heart Hospice as a high-quality provider of services
  • Gather, collate, and report referral statistics including key customer referral trends
  • Participate in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs
  • Maintain comprehensive working knowledge of company contractual relationships and ensures that patients are admitted according to contract provisions
  • Participate in quality assessment performance improvement teams and activities
  • Maintain comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by Heart to Heart Hospice
  • Timely submission of all documentation
  • Performance of other duties as required

Benefits

  • Competitive Pay
  • Medical, Dental & Vision insurance
  • Paid Time Off
  • Paid holidays
  • 401k with up to 4% employer matching
  • Tuition reimbursement
  • Company car for qualifying individuals
  • Mileage reimbursement
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