Intake Coordinator

James River Home Health & Hospice • Richmond, VA

1d

About The Position

Would you like to be a part of a rapidly growing, locally owned company with a commitment to quality patient care? James River Home Health is actively seeking a Full-time Intake Coordinator to join our growing team! You will be responsible for managing the intake process for all referrals to James River Home Health & Hospice from the time the referral is received until the Start of Care visit is completed by clinical staff. This position works closely with the JRHHC marketing, clinical, and medical records staff to ensure that all new patients receive prompt care supported by accurate information about the patients and their care needs. Schedule? Full-time (32 hours), Thursday, Friday, Saturday, Sunday What’s in it for you? Competitive Salary GENEROUS time-off package 21 Days off (15 PTO Days and 6 Paid Holidays) Accrues on Day One! (PTO policy rewards longevity with increases each year) Competitively priced health plan, vision, and dental, partially employer-paid! Company paid short and long-term disability and life insurance (up to $50,000 in coverage) 401K with employer match Career advancement opportunities Proactive Health Management Wellness Program (PHMP) We pay for CPR Recertification!

Responsibilities

• Performs intake for company referrals and Resumption of Care admissions, coordinating the admissions and re-admission process, care coordination with DME, IV Therapy, and other specialized services.
• Answers phone calls related to referrals to JRHHC, receives both paper and e-referrals, and enters data into Home Care Homebase to begin the workflow process.
• Conducts a welcome call with each new patient referred to HRHHC; verifies information in the referral form(s) to ensure the accuracy of patient demographic information and insurance coverage.
• Submits reports of all cases not started for a given week at end of the week to the Leadership team
• Determines patient’s eligibility for services from JRHHC based on the location of the patient’s home and insurance coverage acceptable to the Company.
• Completes daily follow-up on all pending referrals to complete admission/re-admission status
• Other duties as assigned

Benefits

• Competitive Salary
• GENEROUS time-off package 21 Days off (15 PTO Days and 6 Paid Holidays) Accrues on Day One! (PTO policy rewards longevity with increases each year)
• Competitively priced health plan, vision, and dental, partially employer-paid!
• Company paid short and long-term disability and life insurance (up to $50,000 in coverage)
• 401K with employer match
• Career advancement opportunities
• Proactive Health Management Wellness Program (PHMP)
• We pay for CPR Recertification!

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed