INTAKE COORDINATOR (PRN)

UHS • Temple, TX

2d

About The Position

Canyon Creek Behavioral Health (affiliated with Universal Health Services) is a 102-bed, acute care psychiatric hospital located in the beautiful Central Texas town of Temple, Texas. Canyon Creek features individual units for adolescents, adults, and seniors, and offers inpatient acute care and intensive outpatient programs. We are enthusiastic about providing compassionate health care from our team here at Canyon Creek Behavioral Health.
For more information about Canyon Creek Behavioral Health, please visit our website at https://canyoncreekbh.com/.
The Intake Coordinator is accountable for coordinating the Assessment and Referral activities at the facility.
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Requirements

• Education: High school diploma. Prefer some college or equivalent experience in a health care related field.
• Experience: Minimum of two (2) years’ experience in a customer-service field, preferably in a health care setting. Demonstrated knowledge of computer skills and demonstrated knowledge of customer service principles.
• Additional Requirements: CPR and CPI training as outlined in New Hire Policy must be completed before providing direct care services.
• Additional Skills: Ability to communicate over the telephone and in face-to-face situations. Ability to handle multiple tasks effectively. Ability to maintain the confidentiality of all information.

Responsibilities

• Telephone screening of all inquiry calls withappropriate referralsmade for any emergency situations and appointments scheduled as indicated.
• Documents inquiry calls in system data base
• Coordinates with other mental health facilities to obtain clinical referral information and schedule referrals withina timely manner.
• Completes Admission paperwork in accordance with policy.
• Posts Appointment schedule for following day and distributes to the receptionist,nurse and the Director.
• Makes follow-up calls to those failing to show for scheduled appointments.
• Assists with insurance benefits verification.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees